Yuh.com Customer Service Challenges and User Frustrations
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Yuh.com Customer Service Challenges and User Frustrations

Yuh.com faces significant customer service challenges, with reports of unresponsive hotlines, account closures, and delays in resolving issues. While some users praise the platform for smooth operations, others highlight long wait times, inaccessible funds, and unhelpful support. Complaints range from account opening difficulties and lack of communication to frustration over blocked transactions and unactivated cards. Despite some positive experiences, a pattern emerges of unreliable support, inaccessible funds, and unresolved account issues, leading to customer dissatisfaction.

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  • Customer Experience Managers
  • Product Managers
  • Financial Analysts
  • Digital Marketing Strategists
  • UX/UI Designers

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Custom Date - Apr 24, 2024
Featured Content
  • Absolut unbrauchbar

    Absolut unbrauchbar, mehrmals angemeldet, daten waren wieder gelöscht, trotz Konto eröffnung.Nicht brauchbar.App gleich wieder gelöscht

    Sentiment
    • Negative
    Content
    • App Functionality Problems
    Feb 25, 2024
  • Seit einigen Jahren dabei und bin sehr…

    Seit einigen Jahren dabei und bin sehr glücklich mit yuh. Empfehle es regelmässig. Verstehe die vielen negativen Kommentare hier nicht.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Feb 22, 2024
  • Da evitare assolutamente

    da evitare assolutamente....ho chiuso il conto 3 mesi fa e ancora oggi non mi hanno girati i quattrini. Penso che li denuncerò per appropriazione indebita. Al telefono non risponde mai nessuno. fate attenzione !!!

    Sentiment
    • Negative
    Content
    • Financial Transaction Problems
    Feb 17, 2024
  • avis favorable

    avis favorable ; je vois tellement de gens avec des problèmes dans ces avis que je tient à dire que jusqu'à maintenant et depuis 1 an , tout se passe bien avec eux , sans aucun problème …

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Feb 15, 2024
  • Die Kontoeröffnung ohne Probleme…

    Die Kontoeröffnung ohne Probleme funktioniert. Die Gutschrift von Einlagen wird sofort angezeigt. Zahlungen können ebenfalls problemlos gemacht werden. Schade ist das man keinen Kontoauszug als PDF erzeugen und downloaden laden kann.

    Sentiment
    • Positive
    Content
    • App Functionality Problems
    Feb 15, 2024
  • J’ai essayé pour voir malgré les avis…

    J’ai essayé pour voir malgré les avis négatifs. Effectivement le compte n’est jamais ouvert et ils gardent l’argent. Service client ne sais rien et ne sert à rien. Si vous tentez ne jouez qu’une somme que vous êtes prêt à perdre.

    Sentiment
    • Negative
    Content
    • Financial Transaction Problems
    Feb 09, 2024
  • See All Reviews
Sentiment Analysis
-47 Net Promoter
Score
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for yuh.com  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Managers, Financial Analysts, Digital Marketing Strategists, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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