Progressive Insurance: Customer Dissatisfaction Trends
  • 75 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights with Progressive Insurance Feedback Report

Progressive Insurance: Customer Dissatisfaction Trends

Customers express dissatisfaction with Progressive due to issues like inconsistent billing, poor customer service, increased premiums, unauthorized policy changes, and lack of transparency. Complaints include unexpected rate hikes, added drivers without consent, difficulties reaching agents, and unhelpful automated systems. Progressive faces criticism for inadequate coverage, unprofessionalism, and deficient communication.

Best for
  • Insurance Executives
  • Customer Service Managers
  • Product Development Specialists
  • Market Researchers
  • Risk Management Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 28, 2024
Featured Content
  • AS AN INSURACE AGENT

    AS AN INSURACE AGENT. THIS IS THE WORST CARRIER TO DEAL WITH VIA UNDERWRIYTING. THEY MAKE EVERYTHING VERY DIFFICULT AND YOU CAN NEVER GET AHOLD OF AN ACTUAL UNDERWRITER. THE PROCESS IS UNPROFESSIONAL, VERY DIFFICULT TO BRIDGE THE AGENT AND INSURED. WHAT A WASTE OF TIME??!!

    Sentiment
    • Negative
    Content
    • Communication Problems
    Apr 19, 2024
  • Horrible experience with progressive.

    Horrible experience with progressive.. been with them for 1 month and they raised my insurance 30$ because of snapshot, insurance is a big scam.. they never call to inform if there is any changes. Stay Away

    Sentiment
    • Negative
    Content
    • Rate Increases and Surprises
    Apr 14, 2024
  • Lying on insurance application

    Why are all these white people saying they are African American when asked race in California to get Progressive insurance? Is it because they think blacks are getting in reparations in Cali and they can have some of it?

    Sentiment
    • Negative
    Content
    • Misleading Information
    Apr 13, 2024
  • They are LIARS

    They are LIARS , they are CHEATERS they are SCAMMERS I feel very SICK about this insurance company Progessive not more than ZERO and ZERO

    Sentiment
    • Negative
    Content
    • Misleading Information
    Apr 11, 2024
  • They added someone to my policy without…

    They added someone to my policy without talking to me. I told them I’m not paying it. Now I have collections calling my phone. How can they add someone and up my insurance without permission and then say I owe them money. Don’t go here. They’re crooked.

    Sentiment
    • Negative
    Content
    • Policy Coverage Concerns
    Apr 04, 2024
  • Horrible Horrible Horrible insurance…

    Horrible Horrible Horrible insurance company. Too damn high for the worst service you will receive. They over charge. I literally paid them $470 and they turn around and say I have to pay $380 so my policy won't be cancel. I hate this company

    Sentiment
    • Negative
    Content
    • Billing and Payment Issues
    Apr 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 101
  2. Trustpilot Reviews 69
  3. Trustpilot Reviews 81
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Progressive  based on online reviews collected from Trustpilot. The analysis helps Insurance Executives, Customer Service Managers, Product Development Specialists, Market Researchers, Risk Management Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.