Bank of America receives overwhelmingly negative feedback from customers, citing issues with fraud protection, customer service, long hold times, inconvenient branch services, and unhelpful automated systems. Customers express frustration over account closures, fund holds, high fees, and difficulty in reaching a resolution. Complaints include lack of support for fraud cases, inaccessibility of notary services, and overall disappointment with the bank's service and treatment of loyal customers. Many customers are considering closing their accounts due to ongoing problems and poor experiences.
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They've always done well by me - I have been using them for almost 20 years, and I have never had any substantial issues.
After 3 weeks I am still waiting for my money to be released, why oh why was this bank chosen! If I ever get my money I will update this review
ANTI American bank. De-banking Conservatives. SHAME. Truth always comes out.
Thank you so much Bank of America customer service her name is Dabe. She so patient work like her own company. Appreciate with Thanks again. Zin
They decided to close my credit card account down despite my making consistent on time payments and now my credit will take a hit.
Terrible customer service. Waited to talk to someone for 45 minutes before I hung up. Going to pay off my credit card and and kiss them goodbye 👋.
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