Mixed Customer Feedback: Quality Variations in MaidPro Cleaning Services
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    • Customer Experience Managers
    • Quality Assurance Professionals
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Mixed Customer Feedback: Quality Variations in MaidPro Cleaning Services

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MaidPro receives mixed reviews regarding their cleaning services, with some customers praising specific cleaners for their excellent work, while others express dissatisfaction with pricing, scheduling, and quality control. Issues such as inconsistent cleaning standards, poor communication, and unexpected charges arise frequently. Positive comments highlight specific cleaners like Chiquita, Lakia, and Anthony for their thoroughness and professionalism. However, negative feedback mentions problems with pricing discrepancies, subpar cleaning results, and unaddressed customer concerns. Overall, MaidPro's service quality seems to vary depending on the individual cleaners and customer experiences.

Source: Trustpilot Reviews of MaidPro 

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Customer Feedback Analysis of MaidPro 

Explore the comprehensive analysis of MaidPro customer feedback, highlighting service quality and customer satisfaction.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Maid Pro of North Alabama is always on…

    Maid Pro of North Alabama is always on time and does a good job. They are quick to respond and correct any problems that might develop.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 16, 2024
  • This is the best ,Amanda and Alexia

    This is the best ,Amanda and Alexia. Went far beyond I expected. This is a 5 star review.Paul Mercer

    Sentiment
    • Positive
    Content
    • Satisfaction with Cleaners
    Mar 16, 2024
  • maria camarena came on 8/22/23 and did…

    maria camarena came on 8/22/23 and did a very good job.she was attentive to details. i hope she returns . thanks, Pj Wall

    Sentiment
    • Positive
    Content
    • Satisfaction with Cleaners
    Aug 26, 2023
  • Excellent job!

    Eliazbeth and Ella were my team this week! On time, excellent job and easy to work with! Love maidpro and highly recommend.

    Sentiment
    • Positive
    Content
    • Satisfaction with Cleaners
    Mar 11, 2023
  • Henrietta Thomas is solid as a rock

    Henrietta Thomas is solid as a rock. She is great. Today is the second time she has been out here.She gets it all done, and very efficiently.

    Sentiment
    • Positive
    Content
    • Satisfaction with Cleaners
    Jan 09, 2023
  • EXCELLENT Care

    MAID Pro is excellent cleaning service been a customer for 5 years Mario attends to my busy scedule with his team thorough n Efficient Thank You Robbie

    Sentiment
    • Positive
    Content
    • Satisfaction with Cleaners
    Oct 13, 2022
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Sentiment Analysis (limited preview)
33 Net Promoter
Score
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Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MaidPro  based on online reviews collected from Trustpilot. The analysis helps Cleaning Service Business Owners, Customer Experience Managers, Quality Assurance Professionals, Marketing and Sales Executives, Startup Entrepreneurs in Cleaning Sector to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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