Dog Pawty Reviews Summary: Quality Products and Fast Shipping Mixed with Customer Service Concerns
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Dog Pawty Reviews Summary: Quality Products and Fast Shipping Mixed with Customer Service Concerns

Dog Pawty receives mixed reviews with customers praising the quality of products, fast shipping, and cute designs, while others express dissatisfaction with customer service, delayed orders, and sizing issues. Some customers highlight positive experiences with personalized items and responsive customer support, while others criticize the lack of refunds and cancellations. Overall, Dog Pawty seems to have room for improvement in communication and order fulfillment.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ich habe weder das Produkt erhalten…

    Ich habe weder das Produkt erhalten noch mein Geld zurßck bekommen. Auch auf meine Mails bekomme ich keine Antwort.Fazit : Nie wiederMir ist schon klar das eine Lieferung eine Weile dauern kann aber eine Antwort wäre angebracht

    Sentiment
    • Negative
    Content
    • Problem Resolution and Communication
    Apr 24, 2023
  • Thank you

    Thank you! My puppy was delivered home on time by a nanny. They called me a week ahead of time to inform me about Rose’s vet check and that she had crossed molars which according to my vet not much of an issue. I think they were trying to be thorough. I had a little bit of fear but fortunately that wasn’t the case.I felt that Graceland Cavapoo answered any of my questions or concerns promptly, were professional and I feel that they really care about their puppies.We’re happy with our baby.

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Jul 30, 2022
  • Great service and support

    Great service and support. Love their products, I highly recommend dog pawty.

    Sentiment
    • Positive
    Content
    • Product Quality and Design
    Feb 06, 2021
  • I ordered 3 products and only received…

    I ordered 3 products and only received one. The item i received was good but after reaching out to the company 5+ times over a week I've received no response on the other items I PAID for and didn't get. So disappointed what a waste of money. Total SCAM

    Sentiment
    • Negative
    Content
    • Problem Resolution and Communication
    Jan 30, 2021
  • Excellent

    Excellent, hilarious mask, loved by the recipient (my Mum) Great customer service, very accommodating and helpful, really impressed, thank you

    Sentiment
    • Positive
    Content
    • Product Quality and Design
    Dec 23, 2020
  • Helped me my spoil my Pupa

    Helped me my spoil my Pupa! Fast shipping and excellent customer service. Highly recommended!!!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Dec 16, 2020
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Sentiment Analysis (of 30 reviews)
18 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dog Pawty  based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Customer Service Directors, Product Development Specialists, Marketing Analysts, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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