Rackbeat Customer Feedback Analysis
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Rackbeat Customer Feedback Analysis

Rackbeat receives overwhelmingly negative feedback from customers who have experienced issues with migration, lack of essential features, incorrect cost calculations, poor integration with e-conomic, and unresponsive customer support. Many users express regret over switching from E-conomic to Rackbeat, citing significant disruptions in workflow, financial discrepancies, and overall dissatisfaction with the system's functionality and service.

Best for
  • Supply Chain Managers
  • E-commerce Directors
  • Financial Analysts
  • Operations Managers
  • IT Project Managers

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Custom Date - May 23, 2024
Featured Content
  • Vi har lagd en B2B portal på toppen av…

    Vi har lagd en B2B portal på toppen av RackBeat og gir de 5 stjerner for integrasjonsmulighetene. Disse er utrolig gode. Opplever systemet solid og at det har gode strukturer.

    Sentiment
    • Positive
    Content
    • None
    Apr 22, 2024
  • Det mest tunge og mindst brugervenllige…

    Det mest tunge og mindst brugervenllige system man kan tænke sig. Kunderservice personalet er flinke, men hvad hjælper det når intet andet fungerer og kundeservice er svær at komme igennem til.

    Sentiment
    • Negative
    Content
    • None
    Apr 17, 2024
  • Vi har kun haft positive oplevelser med…

    Vi har kun haft positive oplevelser med Rackbeat. Deres kundeservice er hjælpsom og tålmodige. Og vi får løst små justeringer og effektiviserer vores problematiseringer ASAP.

    Sentiment
    • Positive
    Content
    • None
    Apr 05, 2024
  • Kan ikke anbefale Economics med Rackbeat

    Kan overhovedet ikke se nogen forbedring fra Economics lagermodul til Rackbeat. Har nu haft Rackbeat i 2 mdr og jeg ved ikke om vi nogensinde kommer i mål med en tilfredstillende løsning med dette system:-(

    Sentiment
    • Negative
    Content
    • None
    Jan 18, 2024
  • Den absolut dårligste kundeservice

    Den absolut dårligste kundeservice, vi nogensinde har fået. Både på email, chat og telefon er ventetiden mellem 1-4 timer - og når så svaret er at det er en kendt fejl i systemet, så bliver man jo rødglødende. Kan på ingen måde anbefale.

    Sentiment
    • Negative
    Content
    • None
    Jan 18, 2024
  • Kontakt

    KontaktDet er umuligt at komme i kontakt med Rackbeat, har I flere dage prøvet både på mail og telefon.Står stadig med et program som ikke virker, og vores kunder kan ikke modtage tilbud og fakturaer.

    Sentiment
    • Negative
    Content
    • None
    Jan 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Rackbeat  based on online reviews collected from Trustpilot. The analysis helps Supply Chain Managers, E-commerce Directors, Financial Analysts, Operations Managers, IT Project Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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