Rackbeat receives overwhelmingly negative feedback from customers who have experienced issues with migration, lack of essential features, incorrect cost calculations, poor integration with e-conomic, and unresponsive customer support. Many users express regret over switching from E-conomic to Rackbeat, citing significant disruptions in workflow, financial discrepancies, and overall dissatisfaction with the system's functionality and service.
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Vi har lagd en B2B portal på toppen av RackBeat og gir de 5 stjerner for integrasjonsmulighetene. Disse er utrolig gode. Opplever systemet solid og at det har gode strukturer.
Sentiment
Positive
Content
None
Apr 22, 2024
Det mest tunge og mindst brugervenllige…
Det mest tunge og mindst brugervenllige system man kan tænke sig. Kunderservice personalet er flinke, men hvad hjælper det når intet andet fungerer og kundeservice er svær at komme igennem til.
Sentiment
Negative
Content
None
Apr 17, 2024
Vi har kun haft positive oplevelser med…
Vi har kun haft positive oplevelser med Rackbeat. Deres kundeservice er hjælpsom og tålmodige. Og vi får løst små justeringer og effektiviserer vores problematiseringer ASAP.
Sentiment
Positive
Content
None
Apr 05, 2024
Kan ikke anbefale Economics med Rackbeat
Kan overhovedet ikke se nogen forbedring fra Economics lagermodul til Rackbeat. Har nu haft Rackbeat i 2 mdr og jeg ved ikke om vi nogensinde kommer i mål med en tilfredstillende løsning med dette system:-(
Sentiment
Negative
Content
None
Jan 18, 2024
Den absolut dårligste kundeservice
Den absolut dårligste kundeservice, vi nogensinde har fået. Både på email, chat og telefon er ventetiden mellem 1-4 timer - og når så svaret er at det er en kendt fejl i systemet, så bliver man jo rødglødende. Kan på ingen måde anbefale.
Sentiment
Negative
Content
None
Jan 18, 2024
Kontakt
KontaktDet er umuligt at komme i kontakt med Rackbeat, har I flere dage prøvet både på mail og telefon.Står stadig med et program som ikke virker, og vores kunder kan ikke modtage tilbud og fakturaer.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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