Rippling Reviews: User-Friendly Interface But Mixed Customer Feedback
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Unveil Insights from Rippling Reviews Analysis

Rippling Reviews: User-Friendly Interface But Mixed Customer Feedback

Rippling receives mixed reviews, with many praising its user-friendly interface, convenient all-in-one features, and helpful reminders. However, some users express concerns over unexpected charges, payroll errors, and lack of responsiveness. Overall, Rippling seems to excel in streamlining HR processes but faces challenges in customer support and transparency.

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  • HR Managers
  • Business Owners
  • Payroll Specialists
  • IT Managers
  • Operations Managers

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Rippling is an all-in-one hub that has…

    Rippling is an all-in-one hub that has made record keeping, budgeting, and W2 access a breeze for a contractor like me that works with multiple companies.

    Sentiment
    • Positive
    Content
    • Integration with Other Systems
    Dec 19, 2022
  • Go with Gusto

    Software is great on paper and does all the right things. The company and its people are very unsupportive and often surprise you with hidden fees + lack of support in implementation.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Dec 09, 2022
  • I love Rippling for our company

    I love Rippling for our company. It's easy to navigate and really helpful when we're going through elections for benefits yearly. The interface is very user-friendly.

    Sentiment
    • Positive
    Content
    • User Experience and Interface Design
    Nov 28, 2022
  • Easy to use

    I have been using rippling for my new job and find it very easy. I can track my hours and view my pay stubs whenever needed. The app is very user-friendly.

    Sentiment
    • Positive
    Content
    • Employee Onboarding and Management
    Nov 16, 2022
  • Rippling made it very easy to…

    Rippling made it very easy to understand and navigate through the benefits offered by my employer. The way that my options were placed maid it quickly and easy to choose the best fit for my needs.

    Sentiment
    • Positive
    Content
    • User Experience and Interface Design
    Nov 15, 2022
  • It's very straight forward and the…

    It's very straight forward and the mobile version works very well. Like the layout and design.

    Sentiment
    • Positive
    Content
    • User Experience and Interface Design
    Nov 15, 2022
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Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Rippling  based on online reviews collected from Trustpilot. The analysis helps HR Managers, Business Owners, Payroll Specialists, IT Managers, Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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