Executive Summary: Leonardo Royal London St Paul's - Ambiance, Service Quality, and Central Location
Unlock Insights: Leonardo Royal London St. Paul's Feedback Report

Executive Summary: Leonardo Royal London St Paul's - Ambiance, Service Quality, and Central Location

10 Godliman St, London EC4V 5AJ, United Kingdom

Leonardo Royal London St Paul's is praised for its beautiful decor, attentive staff, and excellent spa facilities. Guests appreciate the location near attractions, cozy ambiance, and the variety of amenities such as the rooftop bar and executive rooms. Positive mentions include friendly service, great breakfast options, and comfortable beds. However, some reviews note issues like limited service during events, high prices, small rooms, and occasional noise disruptions. Overall, the hotel stands out for its ambiance, service quality, and central location in London.

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  • Hotel Managers
  • Tourism Marketing Professionals
  • Customer Experience Analysts
  • Hospitality Consultants
  • Travel Agents

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Popular Phrases (of 30 reviews)
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Featured Content
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  • A very nice and cosy hotel, very friendly, welcoming and attentive staff that leave a good impression

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Executive rooms are pretty awesome - great veiw, decent size and access to the executive lounge make upgrades worthwile

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Breakfast is excellent. Huge choice and staff are lovely. Roof top bar is gorgeous (cocktails!)

    Sentiment
    • Positive
    Content
    • Breakfast Experience

  • Rooms: Well maintained and cleanNearby activities: walkable distance to several attractions and businesses. Lots of good dining options nearbyWalkability: accessible and well connectedNoteworthy details: Pretty good and solid breakfast option

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Wonderful hotel with excellent service and friendly staff. A great location to get out and have a wonder around London itself. Will return 100%

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • Pool, sauna and hot tub were included in the room price, but were limited to a maximum number, first come first serve. Fair enough.

    Sentiment
    • Positive
    Content
    • Spa and Wellness Facilities
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Leonardo Royal London St Paul's based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketing Professionals, Customer Experience Analysts, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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