Pullman London St Pancras: Central Location, Friendly Staff, Comfortable Rooms
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Pullman London St Pancras: Central Location, Friendly Staff, Comfortable Rooms

Essential Pullman London St Pancras Feedback Analysis

100 - 110 Euston Rd., London NW1 2AJ, United Kingdom

Guests praise the central location, friendly staff, and comfortable rooms at Pullman London St Pancras. Positive comments highlight the excellent breakfast, spacious rooms, and luxurious bedding. Some guests mention slight issues like room temperature variability and noise. However, overall, the hotel's ambiance, decor, and service receive high praise, with many guests expressing a desire to return due to the welcoming atmosphere and convenient location near transportation hubs.

Source: Google Business Reviews of Pullman London St Pancras

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Customer Feedback Analysis of Pullman London St Pancras

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Popular Phrases (limited preview)
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  • This is a lovely hotel, staff excellent, everything done very well

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Great cocktails, not so great service but still enjoyed. Great decor!

    Sentiment
    • Positive
    Content
    • Decor and Ambiance

  • We just came for breakfast, which was a delight. Some of the best pastry we had in our trip around the UK.

    Sentiment
    • Positive
    Content
    • Breakfast Quality

  • 房間很大有sofa, 床鋪舒服早餐豐富好味職員友善位置很好 很近underground & EurostarWalkability: Very close to underground & Eurostar station

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Decent place. Decent rooms. Lobby decor was really cool. Very good service.

    Sentiment
    • Positive
    Content
    • Decor and Ambiance

  • Everything was perfect. Special mention to the Doorman 😁Rooms: Very spacious deluxe room. Top notch bedding. Seen on St Pancras.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Pullman London St Pancras based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Marketers, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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