Days Inn by Wyndham Washington DC/Connecticut Avenue Reviews Summary
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Days Inn by Wyndham Washington DC/Connecticut Avenue Reviews Summary

Unlock Insights: Days Inn DC Customer Feedback Report

4400 Connecticut Ave NW, Washington, DC 20008, United States

Mixed reviews highlight issues with cleanliness, outdated facilities, and maintenance problems at Days Inn by Wyndham Washington DC/Connecticut Avenue. Guests complained about roaches, mice, moldy smells, and broken amenities like showerheads and TVs. Some appreciated the location near the metro and affordability, but many were dissatisfied with room conditions, rude staff, and overall lackluster experience.

Source: Google Business Reviews of Days Inn by Wyndham Washington

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Customer Feedback Analysis of Days Inn by Wyndham Washington

In-depth analysis of customer feedback for Days Inn by Wyndham in DC. Discover key insights on room quality, service, and more.

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  • It is what it is, budget hotel that gets the job done. Highly suggest the Italian restaurant across the street. Avoid the potbelly shop at all costs.

    Sentiment
    • Positive
    Content
    • Facilities and Amenities

  • The initial room was stinky so we asked for a change.The Hotel is run down, the carpet and coffee makers dirty, furniture broken. Noisy air conditioning.Good things? close to the subway

    Sentiment
    • Negative
    Content
    • Room Cleanliness and Maintenance

  • Great price and good nights sleep. Appreciate the affordable and comfortable roomRooms: Rooms are cozy with appropriate amenitiesSafety: Area around is decent but stay vigilantWalkability: Close to restaurants and markets

    Sentiment
    • Positive
    Content
    • Overall Experience and Value for Money

  • Quiet and friendly hotel near a metro station

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • The lady at the front desk had a bad attitude. I showed her my booking information on my phone and she said I was rude. I asked her how do you want me to show you so you don't think I'm rude? I paid $200 for a night here and they treated me with disdain.

    Sentiment
    • Negative
    Content
    • Customer Service and Staff Attitude

  • Very nice despite the lack of mini-fridges or microwaves. Very nice. As you can tell from the pix posted, my cat also approved the accommodations.

    Sentiment
    • Positive
    Content
    • Facilities and Amenities
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Sentiment Analysis (limited preview)
-26 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Days Inn by Wyndham Washington DC/Connecticut Avenue based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Industry Analysts, Customer Service Trainers, Hotel Investment Analysts, Tourism Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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