Review Summary: Cambria Hotel Washington, D.C. Convention Center
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Review Summary: Cambria Hotel Washington, D.C. Convention Center

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899 O St NW, Washington, DC 20001, United States

Mixed reviews of Cambria Hotel Washington, D.C. Convention Center. Guests mentioned issues with cleanliness, maintenance, hot water, and customer service. Some appreciated the location, room size, and friendly staff, while others complained about mice, poor room conditions, and lack of basic amenities.

Source: Google Business Reviews of Cambria Hotel Washington, D.C.

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Customer Feedback Analysis of Cambria Hotel Washington, D.C.

In-depth analysis of customer feedback for Cambria Hotel DC. Uncover insights on facilities, service quality, and guest experiences.

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  • Most of the time had no hot water. Room was in poor condition. Stains on carpet and cracks on glass tops on furniture. Breakfast buffet was expensive and very limited.

    Sentiment
    • Negative
    Content
    • Negative Experience

  • Very nice, clean hotel with good amenities. The staff is very friendly. The rooms are large and clean.

    Sentiment
    • Positive
    Content
    • Staff Friendliness/Professionalism

  • Human concierge service that texts you yo check up on your room and experience. They provide helpful info. Very courteous and professional.

    Sentiment
    • Positive
    Content
    • Staff Friendliness/Professionalism

  • Rooms: Big and comfyNearby activities: National mall nearbyWalkability: Big streets and no much trafficFood & drinks: Cheaper at the hotel than outside

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Loved my stay, the rooms are cute design, convenient restaurant and bar. They also valet, which is a plus!

    Sentiment
    • Positive
    Content
    • Hotel Facilities/Services

  • Me encanto,las habitaciones estan muy lindas,y grandes,la atenci贸n del personal fue exelente,lo recomiendan mucho.

    Sentiment
    • Positive
    Content
    • Room Comfort/Size
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-3 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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