Thompson Chicago Hyatt: Great Location, Stunning Views & Excellent Service
Thompson Chicago Hyatt Feedback Report: Insights for Success

Thompson Chicago Hyatt: Great Location, Stunning Views & Excellent Service

21 E Bellevue Pl, Chicago, IL 60611, United States

Thompson Chicago, by Hyatt, offers a great location with stunning views and excellent service. Guests appreciate the spacious rooms, convenient access to dining options, and the overall comfort. However, some issues were noted, including maintenance problems, inconveniences with fees, and a lack of certain amenities like functional restaurants. Despite these drawbacks, the hotel's staff receive positive feedback for their friendliness and cleanliness of the rooms.

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  • Hotel General Managers
  • Marketing Professionals in Hospitality
  • Customer Experience Managers
  • Hospitality Consultants
  • Travel Industry Analysts

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Popular Phrases (of 30 reviews)
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  • Tavon at the front desk greeted us warmly and we stayed in a suite on the PH floor. We raved about the truly beautiful view. The bed was really soft and it was the best stay.

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities

  • I've stayed here twice. Great location and wonderful views from the higher floors. Five-star service from Irena.

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence

  • friendly employees, very attentive, and room was very clean. would come back! brunch was great as well and the service was awesome

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence

  • Great staff and great views. You鈥檙e close to restaurants and shopping as well.

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence

  • excellent h么tel avec chambres (suite) merveilleuses. Accueil excellent .

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities

  • Charming boutique hotel in Chicago. Friendly staff, charming mini-suites,

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Thompson Chicago, by Hyatt based on online reviews collected from Google Business. The analysis helps Hotel General Managers, Marketing Professionals in Hospitality, Customer Experience Managers, Hospitality Consultants, Travel Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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