Norlys Customer Experience: Challenges in Service and Communication
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  • Who is this report for?
    • Customer Experience Managers
    • Service Improvement Analysts
    • Business Strategists
    • Marketing Specialists
    • Operational Excellence Leaders
Norlys Customer Experience: Challenges in Service and Communication

Unlock Insightful Customer Feedback Analysis for Norlys

The reviews for Norlys reveal significant dissatisfaction among customers, particularly regarding customer service and communication. Many users express frustration over billing issues, delayed installations, and the lack of prompt responses to inquiries. Customers report long wait times for technical support, with some experiencing service disruptions after switching from other providers. The overall sentiment highlights a need for improvement in service efficiency and better handling of customer concerns. Despite a few positive experiences noted, the prevailing theme is one of disappointment, indicating that Norlys must address these operational challenges to enhance customer satisfaction and retention.

Source: Trustpilot Reviews of Norlys er bedømt "Under middel" med 2,5

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Customer Feedback Analysis of Norlys er bedømt "Under middel" med 2,5

Uncover key insights from customer feedback on Norlys with our comprehensive analysis, highlighting service & communication issues.

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Custom Date - Mar 14, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Nul stjerner!

    Nul stjerner!

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Mar 05, 2025
  • God service God tid

    God service God tid

    Sentiment
    • Positive
    Content
    • Customer Service Issues
    Mar 05, 2025
  • Få nogen bedre priser

    Få nogen bedre priser

    Sentiment
    • Negative
    Content
    • Equipment Malfunctions
    Mar 05, 2025
  • Kan godt lige at Norlys støttersporten

    Kan godt lige at Norlys støttersporten

    Sentiment
    • Positive
    Content
    • Technical Support Delays
    Mar 04, 2025
  • God Servis

    God ServisVenlig medarbejde

    Sentiment
    • Positive
    Content
    • Customer Service Issues
    Mar 04, 2025
  • Der er intet at klage over

    Der er intet at klage over

    Sentiment
    • Positive
    Content
    • Customer Service Issues
    Mar 04, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Norlys er bedømt "Under middel" med 2,5 / 5 på Trustpilot based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Service Improvement Analysts, Business Strategists, Marketing Specialists, Operational Excellence Leaders to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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