Airseven Reviews: Friendly Service but Room for Improvement
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  • Who is this report for?
    • Airline Operations Manager
    • Customer Experience Director
    • Airline Marketing Specialist
    • Flight Service Manager
    • Airline Quality Assurance Coordinator
Airseven Reviews: Friendly Service but Room for Improvement

Airseven Feedback Analysis: Elevate Your Strategy

Airseven has received a mixed bag of reviews with an overall rating of 3.8 out of 5 on Trustpilot. Many customers praised the excellent customer service, highlighting attentive and friendly staff who provided support during flights, especially for those with special needs. Positive remarks were also made about the quality of the in-flight food. However, several reviews pointed out areas for improvement, including uncomfortable seating, poor food options, and inadequate handling of lost baggage claims. While some travelers reported a pleasant experience with good communication from pilots, others expressed dissatisfaction with long check-in processes and staff professionalism. Overall, Airseven demonstrates strong service potential but must address specific operational challenges to enhance customer satisfaction.

Source: Trustpilot Reviews of Airseven er bedømt "God" med 3,8 / 5 på

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Customer Feedback Analysis of Airseven er bedømt "God" med 3,8 / 5 på

Insightful analysis of Airseven's customer feedback from Trustpilot. Discover strengths and areas for improvement.

Custom Date - Jun 13, 2025
Featured Content
  • Rejse med glimt i øjet
    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 06, 2024
  • Et godt nok ældre fly
    Sentiment
    • Positive
    Content
    • Food Quality
    Nov 03, 2024
  • Fantastisk service samt flink og…
    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Sep 07, 2024
  • Fantastisk selvskab
    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Aug 11, 2024
  • Personalet var sååå søde og hjælpsomme…
    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Aug 11, 2024
  • Great Customer Service
    Sentiment
    • Positive
    Content
    • Baggage Handling
    Jul 30, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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