Customer Frustration and Disappointment with Birchbox US
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Customer Frustration and Disappointment with Birchbox US

Uncover the Truth Behind Birchbox US Customer Feedback

Customers have expressed frustration and dissatisfaction with Birchbox US, citing issues such as unfulfilled orders, lack of communication, cancellations without refunds, and suspected bankruptcy. Many customers feel misled, cheated, and ignored, leading to calls for collective action and complaints about poor customer service and product quality.

Source: Trustpilot Reviews of Birchbox US 

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Customer Feedback Analysis of Birchbox US 

Insightful analysis of Birchbox US customer feedback highlighting service issues, product quality, and more.

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Custom Date - Apr 28, 2025
Popular Phrases (limited preview)
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  • otra estafada mas

    otra estafada mas, con pedido pagado y sin recibirlo. hemos creado un grupo en facebook, a ver si unidas podemos hacer algo, buscarlo por el nombre Estafa Birchbox . Si alguna ha podido denunciar en la policia, por favor, contarnos la experiencia

    Sentiment
    • Negative
    Content
    • Financial Issues and Bankruptcy
    Jan 11, 2023
  • Triste,enfadada y decepcionada

    Ya estoy leyendo que nos han estafado no? Yo también compré una suscripción anual y han desaparecido! Lei que lo mismo birchbox se convertía en blissim pero les he escrito y no es verdad 😔

    Sentiment
    • Negative
    Content
    • Financial Issues and Bankruptcy
    Jan 09, 2023
  • I don't know what happened to BB

    I don't know what happened to BB. I ordered a product from their shop almost 3 months ago--have not received it and cannot get any information about if it will ever ship. I'm done with Birchbox!

    Sentiment
    • Negative
    Content
    • Unreceived Boxes and Missing Orders
    Nov 26, 2022
  • ESTAFA, QUIERO MI DINERO

    MUCHO CUIDADOMe suscribí, lo cancelaron unilateralmente y continúan sin devolverme el dinero.Ya que lo han cancelado espero que también devuelvan el dinero, que es poco, pero menos se merece esta empresa.NADA RECOMENDABLE

    Sentiment
    • Negative
    Content
    • Subscription Cancellation and Refunds
    Nov 16, 2022
  • Me han cancelado el pedido

    Me han cancelado unilateralmente un pedido por haber aplicado un descuento que ellos mismos ofrecían en la web. Por supuesto, reclamación a la empresa y, si no, a la Oficina de Consumo.

    Sentiment
    • Negative
    Content
    • Financial Issues and Bankruptcy
    Nov 14, 2022
  • Estafadores!!

    Estafadores!!! Pusieron una promoción de black friday me la han cancelado y el dinero lo tienen retenido

    Sentiment
    • Negative
    Content
    • Financial Issues and Bankruptcy
    Nov 14, 2022
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Sentiment Analysis (limited preview)
-100 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Birchbox US  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Brand Managers, Market Researchers, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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