Mixed Customer Feedback for Natlallergy: Fast Delivery vs. Long Delays
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Mixed Customer Feedback for Natlallergy: Fast Delivery vs. Long Delays

Mixed reviews for Natlallergy with customers mentioning issues with orders, customer service, and product quality. Some praise fast delivery and helpful representatives, while others complain about long delays, poor communication, and dissatisfaction with received items.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • MeShelle provided excellent and timely…

    MeShelle provided excellent and timely customer service. I appreciate the positive experience I had with her.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 03, 2022
  • Good company

    They were responsive to phone calls and inquiries and delivered the product quickly and at a great price. We bought an Austin Air purifier from them August 2021.Recommended seller A+++++

    Sentiment
    • Positive
    Content
    • Product Quality and Satisfaction
    Sep 01, 2021
  • The support team and sales rep are…

    The support team and sales rep are very helpful and kept me informed each step of the way in regards to my return request.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 07, 2020
  • Terrible customer service and they alter there reviews

    Only got part of order, they said don't know when it will ship. Did a 1 star review on there site and they removed it. So all those 5 star reviews are because they remove all others.

    Sentiment
    • Negative
    Content
    • False Advertising and Misleading Information
    Oct 13, 2020
  • can get ahold of no one

    can get ahold of no one. Havent gotten my package at all. Received half the order but not the most expensive item. The guy on chat has no clue, no one answers the phone or emails.

    Sentiment
    • Negative
    Content
    • Ordering and Shipping Issues
    Jul 10, 2020
  • Package not received

    Package not received, they made me file a claim even though they shipped it. Refused to refund.

    Sentiment
    • Negative
    Content
    • Shipping Delays and Expedited Shipping
    Jun 24, 2020
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Sentiment Analysis (of 30 reviews)
-23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Natlallergy  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Managers, Customer Experience Specialists, Market Researchers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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