Allivet: Customer Service, Communication, and Pricing Woes
  • 83 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Key Insights from Allivet Customer Feedback Report

Allivet: Customer Service, Communication, and Pricing Woes

Customers express dissatisfaction with Allivet's service, highlighting issues such as inaccurate shipping, communication problems, pricing discrepancies, long processing times, and difficulties in canceling autoship. Complaints about language barriers, prescription verification delays, lack of follow-ups, and discrepancies in advertised prices were frequent. Many customers experienced frustration due to ineffective customer service, order processing delays, and difficulties in resolving issues. Instances where incorrect or incomplete orders were received also contributed to negative experiences. Allivet's customer service, prescription handling, communication efficiency, and pricing accuracy were key pain points highlighted by reviewers.

Best for
  • Market Researchers
  • Product Managers
  • Customer Service Executives
  • Pharmacy Retail Managers
  • E-commerce Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 21, 2024
Featured Content
  • clueless phone reps that sound like highschoolers

    Customer service sounds like they hired a high school kid to answer the phone. Clueless about everything i asked. ( called for pricing on Rx meds) Had to spell the drug three times. Couldnt answer simple questions. Not using this company!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 28, 2024
  • On hold for 12 minutes (the recording…

    On hold for 12 minutes (the recording said 2 minutes) then disconnected! Directly called back, they were now closed. Called the next morning, could not understand person. Prices are great but I can’t communicate to get supplies needed.

    Sentiment
    • Negative
    Content
    • Communication Challenges
    Mar 27, 2024
  • NOT HAPPY

    NOT HAPPY. They operate overseas... so turn around is screwall. My vet sent rx and they do not have it. Bad all around. STAY AWAY.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery Issues
    Feb 10, 2024
  • This is a classic Bait & Switch scam

    This is a classic scam. One online ad said 28 cnet per tab for 100 mg Carprofen, but when you go to the website to place an order, is 68 cents - 250% more.Bait & Switch Baby!

    Sentiment
    • Negative
    Content
    • Price Discrepancies and Increases
    Nov 20, 2023
  • Two days and meds not shipped

    Two days and meds not shipped. Customer service lied when they tell you they will ship it today and then don't ship. Never again.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery Issues
    Sep 21, 2023
  • Terrible customer service and super…

    Terrible customer service and super long processing times for orders even when you pay $22 for next day shipping, they'll probably take 3-4 days to process your order so it would be faster to order from somewhere else that isn't so slow to ship it out and save your money

    Sentiment
    • Negative
    Content
    • Shipping and Delivery Issues
    Jul 27, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-82 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 80
  2. Trustpilot Reviews 72
  3. Trustpilot Reviews 96
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Allivet  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Pharmacy Retail Managers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.