City Beauty Customer Dissatisfaction and Misleading Advertising
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City Beauty Customer Dissatisfaction and Misleading Advertising

City Beauty customers express dissatisfaction with the effectiveness of products, delivery delays, customer service, and misleading advertising. Many complain of no noticeable results while others highlight issues with billing, stock availability, and returns process. Customers feel disappointed, misled, and frustrated, with some questioning the authenticity of positive reviews. Major concerns include lack of plumping effects, delayed shipments, ineffective products, and poor communication.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • No difference after 2weeks

    Been using City Lips for my lip lines on & above for 2weeks now & absolutely no difference whatsoever, wished I hadn't wasted my money.

    Sentiment
    • Negative
    Content
    • Product Effectiveness
    Mar 25, 2024
  • Don’t waste your money.

    Absolute no difference whatsoever, I wasn’t expecting miracles ( as advert implies) but maybe some improvement. But absolutely nothing! I gave one star as I couldn’t give 0

    Sentiment
    • Negative
    Content
    • Product Effectiveness
    Mar 17, 2024
  • I purchased the city lips

    I purchased the city lips, does absolutely nothing other than give my lips a shine and a very strong tingling feeling, really was a waste of money and certainly no plump lips.

    Sentiment
    • None
    Content
    • Product Effectiveness
    Mar 13, 2024
  • Try to order 1 City Beauty Li e…

    Try to order 1 City Beauty Li e Blurring. The order is overlaid by order of 2 its impossible to order just one then you are charged shipping. Not risking it again.

    Sentiment
    • Negative
    Content
    • Ordering Process
    Mar 08, 2024
  • I bought their eyelash product

    I bought their eyelash product. It burns in your eyes and does nothing at all.

    Sentiment
    • Negative
    Content
    • Product Effectiveness
    Feb 16, 2024
  • I bought the lip plumper before seeing…

    I bought the lip plumper before seeing the reviews, it's brilliant and definitely works, I put it on 10 to 20 minutes before I put lipstick on, my lips look great!

    Sentiment
    • Positive
    Content
    • Lip Plumping Product
    Jan 29, 2024
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Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for City Beauty  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Service Executives, Brand Managers, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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