Mixed Reviews for Hyatt Regency Washington On Capitol Hill
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Mixed Reviews for Hyatt Regency Washington On Capitol Hill

Uncover Hyatt Regency Washington's Customer Insights

400 New Jersey Ave NW, Washington, DC 20001, United States

Mixed reviews for Hyatt Regency Washington On Capitol Hill highlight the convenient location, outdated rooms, uncomfortable beds, and friendly staff. Guests appreciate the great views, on-site amenities like a gym and pool, but mention issues with cleanliness, slow Wi-Fi, and unresponsive service. The pricing, parking costs, and need for room renovations emerge as common themes among reviewers.

Source: Google Business Reviews of Hyatt Regency Washington On Capitol Hill

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Customer Feedback Analysis of Hyatt Regency Washington On Capitol Hill

Explore in-depth feedback analysis of Hyatt Regency Washington with insights on rooms, service, location, and more.

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  • Rooms: Clean, nice rooms.Nearby activities: Close to many activities and venues.Walkability: Walkable to the capital area.

    Sentiment
    • Positive
    Content
    • Rooms and Amenities

  • The staff was friendly, attentive, and professional. The rooms were clean and fresh. The location of the hotel made the value of the fees well worth it.Walking distance to all things DC. Short walk to union station was nice.Strongly recommend

    Sentiment
    • Positive
    Content
    • Value for Money

  • The hotel is ok but as you can see the furniture needs updating. The service is ok but the bartenders were rude. The pool and gym were ok. The gym and pool setup is great (set up together look at pic) but the pool is small.

    Sentiment
    • Positive
    Content
    • Rooms and Amenities

  • المكان جديد

    Sentiment
    • Positive
    Content
    • Cleanliness and Hygiene

  • Rooms: I loved the cleanliness!! Great view from my room on the 5th floor.Nearby activities: Near everything in DC! Great location!Safety: I felt safe at all times! Being so near to the US Capitol safety will never be an issue.Noteworthy details: The little convenience store has all you need and a little more! Great DC souveniers!

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • مكان جيد لقضاء وقت ممتع ومريح

    Sentiment
    • Positive
    Content
    • None
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56 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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