TK-Ident Online Reviews Analysis
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TK-Ident Review Analysis: Unlock User Insights

TK-Ident Online Reviews Analysis

The online reviews for TK-Ident highlight significant issues with the app, such as frequent unexpected errors, registration failures, and inability to open the app. Users express frustration over the lack of functionality, especially regarding ID verification. While some report success with specific features like using the health card for registration, overall user experiences are marred by persistent technical difficulties and poor support. Suggestions include clearer instructions for accessing health records and alternative verification methods for when the app fails to function properly.

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Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 12, 2024
Featured Content
  • Fehler tritt direkt beim Öffnen der App auf "es ist ein unerwarteter Fehler aufgetreten". App damit trotz aktuellster Version unbrauchbar.

    Sentiment
    • Negative
    Content
    • Error Messages
    Mar 11, 2024
  • Kann die negativen Bewertungen hier gar nicht verstehen. Bei mir funktioniert alles durchgehend problemlos.

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Mar 11, 2024
  • Installiert, gestartet, unerwarteter Fehler, Ende. Schlechter geht's nicht!

    Sentiment
    • Negative
    Content
    • Error Messages
    Mar 10, 2024
  • Es funktioniert. Der Hinweis, wie man sich damit an der Gesundheitsakte anmeldet, sollte in die App Beschreibung oder Startseite aufgenommen werden.

    Sentiment
    • Positive
    Content
    • Ease of Use and User Experience
    Mar 09, 2024
  • Die App ist nicht nutzbar. Seit Wochen nur die Meldung " ein unerwarteter Fehler ist aufgetreten " das nervt total

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Mar 07, 2024
  • Lässt sich nicht mit Biometrie entsperren. Wieder eine Pin, die man sich merken muss

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Mar 07, 2024
  • See All Reviews
Sentiment Analysis
-60 Net Promoter
Score
Languages
Similar Reports
  1. Google Play Reviews 79
  2. App Store Reviews 67
  3. Google Play Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for TK-Ident based on online reviews collected from Google Play. The analysis helps Product Managers, Mobile App Developers, Customer Experience Specialists, Market Analysts, Digital Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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