TK Ident App: Unusable and Plagued with Errors
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  • Who is this report for?
    • Digital Healthcare Developers
    • User Experience Designers
    • Product Managers in Healthcare Technology
    • Digital Transformation Consultants
    • Quality Assurance Specialists
TK Ident App: Unusable and Plagued with Errors

Unlock Insights: TK Ident Customer Feedback Analysis Report

The TK Ident app, meant as an alternative for accessing the e-Rezepte app on non-NFC devices, is plagued with unexpected errors and time-outs during registration. Users are unable to open the app or complete the registration process, making it unusable. The app crashes frequently, and the identification process via NFC using the health card or e-ID further complicates matters. The app's inefficiency and lack of functionality hinder the digitization efforts and fail to cater to older users.

Source: Google Play Reviews of TK-Ident – Apps bei Google Play

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Customer Feedback Analysis of TK-Ident – Apps bei Google Play

In-depth analysis of TK Ident app customer feedback revealing critical usability issues. Essential for digital health developers.

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Custom Date - Dec 28, 2024
Popular Phrases (limited preview)
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  • Registrierung über App nicht möglich. "Es ist ein Unerwarteter Fehler aufgetreten" D.h. App nicht nutzbar. Ist aber Pflicht für E Rezept App. Daher auch kein E-Rezept.

    Sentiment
    • Negative
    Content
    • Registration Failure
    Jan 17, 2024

  • Nu braucht bzw muss man diese app nutzen,man kommt überhaupt nicht zum einrichten einer pin,da kommt immer fehler zeitüberschreitung,egal wann man es versucht .Bei meinem Mann funktioniert es auch nicht. Tsss

    Sentiment
    • Negative
    Content
    • Registration Failure
    Jan 17, 2024

  • Registrierung mehrfach versucht, es tritt immer ein unerwarteter Fehler auf, dranach wird man wegen Zeitüberschreitung rausgeworfen. Cash geleert, App deinstalliert und neu installiert, same-same :(

    Sentiment
    • Negative
    Content
    • Registration Failure
    Jan 17, 2024

  • Diese App ist eine Zumutung. App stürzt bereits bei Registrierung ab. Das fördert nicht gerade das Vertrauen. Es wäre schön wenn die Beitragsgelder sinnvoll eingesetzt werden.

    Sentiment
    • Negative
    Content
    • App Crashes
    Jan 17, 2024

  • Wie in den anderen Bewertungen schon beschrieben, einfach schlecht. Zeitüberschreitung, Auftreten eines Fehlers, insgesamt völlig unbrauchbar. Herzlich willkommen im digitalen Deutschland.

    Sentiment
    • Negative
    Content
    • Digitalization Problems
    Jan 16, 2024

  • Funktioniert leider überhaupt nicht, seit 3 Tagen unerwarteter Fehler. Schon mehrfach neu installiert ohne Erfolg.

    Sentiment
    • Negative
    Content
    • Unexpected Error
    Jan 16, 2024
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-100 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for TK-Ident – Apps bei Google Play based on online reviews collected from Google Play. The analysis helps Digital Healthcare Developers, User Experience Designers, Product Managers in Healthcare Technology, Digital Transformation Consultants, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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