'TK-Ident' App Faces Authentication and Stability Challenges
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'TK-Ident' App Faces Authentication and Stability Challenges

The app 'TK-Ident' faces consistent issues with user authentication and stability, leading to frustration among users. Problems include recurrent crashes, failed identification processes, and cumbersome registration steps. Users report difficulties in renewing access, setting PINs, and encountering unexpected errors. Lack of user-friendliness, unclear instructions, and persistent technical glitches contribute to negative feedback. The app's functionality with ID verification and health card access needs significant improvement to enhance user experience and reliability.

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Custom Date - Jul 18, 2024
Featured Content
  • Fehlerhaft

    Hat 10x hintereinander meinen Ausweis gescannt und ist dann abgestürzt- jetzt bietet die App den Einrichtungswizard nicht mehr an. Was nu - soll ich ein Fax schicken?

    Sentiment
    • Negative
    Content
    • App Stability Issues
    Jun 18, 2024
  • Wer denkt sich sowas aus

    Umständlich, hängt. Nichts für die Praxis. Kommt aus der Gedankenwelt von phlegmatischen Sitzmuldenformern.

    Sentiment
    • Negative
    Content
    • Usability Challenges
    Jun 18, 2024
  • App stürzt nach Update ab

    Gerade das „neueste“ Update durchgeführt und jetzt stürzt die App ab. „Ein unerwarteter Fehler“! iPhone mit iOS 17.5.1.
    Was ist das denn für ein Pfusch.

    Sentiment
    • Negative
    Content
    • App Stability Issues
    Jun 17, 2024
  • Nicht zu empfehlen

    Nach der Registrierung mit dem Personalausweis ist die Vergabe der PIN für die Gesundheitskarte nicht möglich. Die App stürzt nach Eingabe der PIN ab. Mehrfach probiert. Ohne Erfolg

    Sentiment
    • Negative
    Content
    • Authentication Problems
    Jun 17, 2024
  • Was soll das denn….

    Die App funktioniert einfach nicht und das bereits seit Monaten.

    Sentiment
    • Negative
    Content
    • App Stability Issues
    Jun 17, 2024
  • Nicht (mehr) zu gebrauchen

    Die App fordert mich auf, meine Registrierung zu erneuern. Nach Durchlauf des Scans der GK und Vergabe einer neuen PIN stürzt die App ab.

    Sentiment
    • Negative
    Content
    • App Stability Issues
    Jun 14, 2024
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Sentiment Analysis (of 30 reviews)
-77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TK-Ident based on online reviews collected from App Store. The analysis helps Mobile Application Developers, Product Managers, User Experience Designers, Quality Assurance Engineers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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