30 reviews between May 16, 2023 and May 25, 2023.
Customers are complaining about the Ring app and devices, with many reporting connectivity issues and problems with the monthly subscription fee. Some users have experienced difficulty logging in or setting up their account, while others have been bombarded with spammy ads and notifications. Many feel that the app is more about annoying the user than providing peace of mind, and are frustrated by the lack of key features like motion alert snoozing. Despite this, some users find the app convenient and easy to use.Ring - Always Home
This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
I haven’t had any issues with Ring in over two years… until now. My camera keeps disconnecting after I reconnect it manually to my home wifi. After almost three years this is the first time this is happening, and its only at night when I need it most. Paying a monthly fee for something not working is a joke. I am getting ready to throw away both my cameras, my doorbell, and 18 landscape lights that I have purchased. Very disappointing…
The ability to add widgets to the iOS Home Screen is a huge improvement as it is pretty critical to be able to access live camera views when something outside is happening. I have a widget for each camera and it works great
Also, it seems like a very simple thing to me to add another dashboard view option that shows four cameras showing snapshots, maxed out in size to fit on the screen (a quad view). A single file row of cameras may be nice if you have three or less, and the tiny four camera view is useless to really monitor what’s going on.
Please add support for Yale Wi-Fi locks and not just Yale z wave locks.
Ring Doorbell 3: Works great for me! 😊
Seems like this app is more about annoying the user vs providing peace of mind. The app alerts to trivial things like the “smart” lighting bridge going offline (if you saw the cheap device, you’d understand why it disconnects often). When there’s an actual alarm the professional monitoring service just calls the local police directly, if they do anything at all.
Do not invest any money in Ring as a home security solution. Unwise and unsafe.
It doesn’t always get caught on film.
Im on vacation and now I cant connect to my camera. So special thanks to you guys, all the ridiculous price gouging and forcing people into a subscription model and your product doesnt even work makes zero sense.
May 2023 update: DO NOT PURCHASE!!! They are still putting spam text in the app with an irritating “red dot”. Forcing customers to click 6 to 10 times to close their advertising! Then always a redirect to Amazon website. What a terrible company… wish I’s never purchased their products. I don’t recommend this service any longer… might as well use a free service vs paying $100 a year for ads. Buy something else!!! Original review: They keep showing a “red dot” on the menu bar to show there is an issue (update needed, etc.). When you click on the menu it takes you to spammy links to Amazon where they are pushing more stuff to buy. You can’t make the red dot disappear unless you click on each add (over 10 each time). Honestly, I already pay for monitoring a don’t need more spam. I talked to their support and they basically said “too bad”.
I changed my number in the app and it didn’t update. I changed my password and now have no way to log in because they keep sending a verification to my old number. WHY NOT SEND IT TO THE EMAIL I CHANGED MY PASSWORD WITH?? Now I have to make a new account and it’s a pain to get the cameras set up.
Works most of the time, just wish the picture quality was a little more clear
The latest version of the ring app allows for less range and recording capabilities. Before this update I could capture recording and motion to the street. Since this update, ring is useless , captures little to nothing and only goes a VERY short distance in my yard. Piece of junk do not install.
I’m constantly getting zone alerts even after the zone is deleted. Can’t get any sleep
It’s day one and I have been trying to set up this account for over 4 hours. At this point it’s not worth it. I’m not sure why the app is so glitchy
Save yourself some money and the frustration. Get a camera that can record locally. There is no reason to pay a subscription to access your own hardware.
Very Convenient , easy to use, good to know what’s going around you.
Could u make this compatible with the Apple wat please
Why isn't there a way to snooze motion alerts across all linked phones? eufy security has this feature, why doesn't ring?
There should be a feature to silence alerts across all linked accounts from one single phone. Why is such a key feature missing from an app as popular as Ring?
I think it’s the dumbest idea that you must make a comment to be able to read the other comments. Idiots wrote this app.
App is having trouble updating need a new version there is bugs
I love the Ring app!
Not bad cam but picture and video are late 1 minute. I don’t like the idea that I’m not getting at least a preview picture from my flood cam because I don’t pay a monthly subscription. Which mean This cam don’t work without subscription .
Not real happy with your ring devices or the app, they definitely don’t work like they used to, stop controlling what the customer is paying for and fix your app
Are use the app absolutely every single day, several times a day. When I’m not at home, I depend on it to be my eyes and ears for me.
I tried to post on the neighbor section that someone attempted to break into my vehicle and it keeps flagging it and removing my post for some reason…. so i guess im just unable to post to my community because it didn’t violate any of the guidelines whatsoever. it didn’t send an email or have any option to repeal it at all. app glitches hella too
I haven’t had to login since I first got the app, suddenly I have to and it doesn’t let me login. The keyboard overlays the username and password fields, so you have to type in blind. Even when you are successful it requires a verification code which you get but it won’t give you the keyboard to enter it! If this is related to your latest update then it is a piece of crap that wasn’t properly tested.
This app constantly resets your notification settings trying to push neighbors. They keep getting turned back on. Not to be too callous but I really really don’t want this feature constantly pushed. Please stop spamming me and messing with my notification settings. Support has been extremely unhelpful, tried that route.
Help us to improve this report.
See other research reports created by our community members from App Store reviews.
30 reviews between May 24, 2023 and May 25, 2023.
Tinder is a poorly designed and expensive dating app that is full of fake accounts, bots, and scammers. Users complain about the high cost of the app, location tracking after deleting the app, and shadow-banning after paying for premium features. Furthermore, the liberal bias of the app's "interests or passions" is criticized, as is the lack of non-binary options, resulting in an unfair user experience. A significant proportion of users are unfairly banned without any explanation, and customer support is unhelpful.
30 reviews between May 21, 2023 and May 25, 2023.
Widgetable is an app that allows users to take care of virtual pets on their lock screens. Users can feed, bathe, and play with their pets, and even receive messages of encouragement. While the app is cute and fun, there are many ads and some features are locked behind a paywall. Additionally, some users have experienced technical issues and difficulty navigating the app.
30 reviews between May 23, 2023 and May 24, 2023.
Shein is a popular online fashion store with inexpensive prices, promos, and quick shipping. Customers enjoy the variety of products available, including clothing, accessories, pet items, and home decor. Shein has good quality clothing, but some items may not fit well or be cheaply made. The app also offers games for coupons and has a great loyalty program. However, some customers have experienced long shipping times and lazy delivery drivers. Overall, Shein is a good option for affordable fashion with a few drawbacks.
Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.
Learn how to analyze reviews of furniture stores on Trustpilot.
See how to scrape and analyze hobby store reviews on Trustpilot with one click to reveal customer insights.
Learn how to leverage customer feedback for your hair and beauty salon listed on Trustpilot.
Learn how to conduct market research to leverage customer insights for your fashion store on Trustpilot.
Learn how to conduct market research for fitness centers on Trustpilot with one click.
This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, and Google Play to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.