OkCupid Dating App: Criticisms on Support, Subscriptions, and Matches
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OkCupid App Feedback Analysis: Deep Dive into User Concerns

OkCupid Dating App: Criticisms on Support, Subscriptions, and Matches

OkCupid Dating: Date Singles app faces criticism for customer support, age range issues, expensive subscriptions, overseas matches, glitches, and misleading likes. Users report inconvenient distance preferences, scam-like tactics, and lack of transparency. The app's focus on monetization over genuine connections disappoints many, leading to frustration and account bans without explanation.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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  • Meh... I've had better.

    Lots of glitches in the app. Intros don't show up 95% of the time if you're not paying, messages disappear and reappear without being unmatched from or a person disabling their account, app crashes regularly. Do better OKC.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 23, 2024
  • Easy and quick way to meet people

    I like this app over any of the other dating apps because it just feels simple and not really that cringe

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Apr 21, 2024
  • Slower interface than other apps

    + everytime i try to edit text, i cant see the text box. Sometimes i swipe right and it ends up swiping right on someone elses card after and skipping the person i wanted

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 20, 2024
  • Messaging needs improvement

    This app is pretty good but lately I’ve not been able to see messages from a match until 3 days after she sent them and all my notifications are on

    Sentiment
    • Positive
    Content
    • App Performance and Bugs
    Apr 19, 2024
  • Buggy

    The OkCupid app has quite a few bugs in it.
    The main one being click here to Contact Us and it doesn’t work.

    Sentiment
    • None
    Content
    • App Functionality Issues
    Apr 19, 2024
  • Can’t even contact company

    1- all contact info for company are dead links
    2- I set a radius for matches, yet I live in the US and at least 50% of my matches are from other countries. Waste of time and fees
    3-constant glitches

    Consider a different service.

    Sentiment
    • Negative
    Content
    • Distance Preferences
    Apr 18, 2024
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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