Customer Complaints about Ring App and Devices
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Customer Complaints about Ring App and Devices

Customers are complaining about the Ring app and devices, with many reporting connectivity issues and problems with the monthly subscription fee. Some users have experienced difficulty logging in or setting up their account, while others have been bombarded with spammy ads and notifications. Many feel that the app is more about annoying the user than providing peace of mind, and are frustrated by the lack of key features like motion alert snoozing. Despite this, some users find the app convenient and easy to use.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Yale lock Wi-Fi support

    Please add support for Yale Wi-Fi locks and not just Yale z wave locks.

    Sentiment
    • Positive
    Content
    • Feature Requests and Suggestions
    May 24, 2023
  • Great

    Works most of the time, just wish the picture quality was a little more clear

    Sentiment
    • Positive
    Content
    • Camera Performance and Quality
    May 22, 2023
  • Motion zone alerts won’t stop

    I’m constantly getting zone alerts even after the zone is deleted. Can’t get any sleep

    Sentiment
    • Negative
    Content
    • Notification and Alert Problems
    May 22, 2023
  • Terrible day 1

    It’s day one and I have been trying to set up this account for over 4 hours. At this point it’s not worth it. I’m not sure why the app is so glitchy

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    May 22, 2023
  • Easy to use

    Very Convenient , easy to use, good to know what’s going around you.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Ease of Use
    May 21, 2023
  • Comments

    I think it’s the dumbest idea that you must make a comment to be able to read the other comments. Idiots wrote this app.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    May 20, 2023
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Ring - Always Home based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Marketing Professionals, Technology Developers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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