Mixed Reviews for U Home App by U-tec
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Mixed Reviews for U Home App by U-tec

Unlock Insights: U Home by U-tec Customer Feedback Report

Mixed reviews for the U Home app by U-tec, with users praising the convenience and functionality of the smart lock system but expressing frustration over app glitches, connectivity issues, and recent updates causing functionality problems. Positive aspects include easy installation, remote access, and voice command compatibility with Alexa. Users appreciate features like geofencing unlock and code management, but some face challenges with fingerprint recognition and notifications after recent app upgrades.

Source: App Store Reviews of U home by U-tec

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Customer Feedback Analysis of U home by U-tec

Explore an in-depth customer feedback analysis on U Home by U-tec. Insights on app performance, lock functionality, and more.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Great tool

    We love the UHome app and of course the lock. It helps us know if we did lock the door, and if/when someone came home/left.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    May 12, 2024
  • Amazing

    Love this app and locking system. Have it in Canada and USA!

    Sentiment
    • Positive
    Content
    • Lock Performance and Convenience
    May 10, 2024
  • Good so far!

    Just installed my door lock, so far it’s good, I like it, but I haven’t yet experimented with adding more lock codes or other people using it yet. The home is going to be an Airbnb. Time will tell.

    Sentiment
    • Positive
    Content
    • Installation Experience
    May 09, 2024
  • Pretty easy

    So far so good. It’s been about a week and all is working fine. I’m able to set codes remotely.

    Sentiment
    • Positive
    Content
    • Lock Performance and Convenience
    May 06, 2024
  • Awesome product

    Very convenient and easy to install. App control is a plus too.

    Sentiment
    • Positive
    Content
    • User-Friendliness
    May 02, 2024
  • Get one

    Saves time and no fumbling with keys. Allow certain people in on different code. Great tool

    Sentiment
    • Positive
    Content
    • Lock Performance and Convenience
    Apr 26, 2024
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Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for U home by U-tec based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Representatives, Technology Developers, Marketing Professionals, Smart Home Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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