Mixed Reviews for Shop App: Convenient Yet Frustrating

My most recent packages have all been returned to sender because the shop app does not add “apt” next to the apartment number in the address when it clearly gives you the option when adding the shipping address. Wish I could give zero stars for that.

I’ve tried connecting support about my problem, but no response. everytime I open the shop app my amazon account get disconnected and I have to reconnect. it gets frustrating.

I love shop! I can place an order and track it until it arrives! It’s very handy!

Lately it has been disconnecting from my Amazon account every few hours. It’s extremely frustrating so I disconnected it from Amazon updates entirely and just use the app to track other emails. Would be a 5 if they fixed the Amazon connection issue.

I had no choice but to download the app to track my order, however, the order could only track the receipt. I took off this app. This app is nothing more than an advertisement app. It’s function are not useful. I give it a two star on this rating but it’s actually a one star because I don’t want the one star to be an outlier. I don’t recommend this app.

nothing but exceptional service

It’s exactly what I was looking for! Very fast delivery!!

Every single time I log into the app, I am logged out of my Amazon account. If this continues, I’m deleting the app and telling everyone I know to stay away from this app. This is ridiculous. Never used to happen with the old versions of this app.

Great concept, but doesn’t connect to Amazon and routinely pulls incorrect tracking information. I’ll track the old fashioned way from now on and save the space on my phone.

There is a major bug that’s needs to get fixed! It’s pretty sad every time I open the app, I have to constantly re-sign in to my Amazon account to track my packages. My husband is close to deleting the app because of this bug, if not already deleted it.
In the last 5 days, it has asked me to sign in 9 times! And within an hour apart from the last time!
Please fix this bug! It’s getting really annoying. And I’m close to deleting the app myself!

I connect my Amazon account. It's disconnected just a few minutes later. This has been going on for a couple weeks, through at least two app updates. I keep hoping the "bug fixes and improvements" will fix this issue, but so far no luck.

Easy to read app that let’s me know the status of my many shipments!

App worked flawlessly up until recently. Now I’m prompted several times a day to re-establish a connection with Amazon.

There is an option to keep my Amazon account linked to the account. But even with that selected and I logged in this morning. I’m logged out of the app again just 2 hours later.

Checking to good Shop sure delivering 🇺🇸👍🏾

Have been using this app for a couple of years on both my iPhone and iPad. When it works it’s awesome. But there are some problems. First, for some reason the iPad version does not update reliably. Much of the time I get the little spinning wheel of death, and the app does not import my current open orders. The iPhone version always updates perfectly as it should. I have tried uninstalling and reinstalling the iPad app several times, but the problem persists. Second, the app disconnects from Amazon accounts far too often. The app says it's for security reasons, but every other day is just too often! Very aggravating. Finally, Shop tech support is garbage. Several weeks ago, the app started constantly dropping the connection to my Amazon account (as in every hour.) I emailed Support and immediately got an email (probably automated) with a support ticket number and told that someone would get back to me soon. After 5 days I emailed again asking what was going on. Never got a response. VERY UNPROFESSIONAL. It does appear as of yesterday that they solved this problem as the app is no longer dropping the Amazon connection, and there was an app update about that time. However, the developer still should have responded. For that reason, if this app wasn't free I wouldn't keep it.

Excellent app for tracking purchases. Only thing i wish is that the amazon credentials would be saved (I am prompted to reconnect each day.)

Don’t make me download an app to get a tracking number. so annoying and unnecessary

it’s a 4 star because I didn’t get one of my packages

I like the app but every single time I go to look at it I’m asked to log into my Amazon account again. This is very tiresome and irritating. It didn’t do this about a month or so ago but now it’s every time I open the app.

My bottle of The Servants Heart arrived broken. It was spilled out all over the other bottles. It had been put in another plastic bag but the oil was still everywhere.

Very good

As a tracking app for packages this worked great until a week or so ago when it began logging out of the Amazon connection multiple times per day. The app works great for tracking packages from every other shipper, 5 stars if they can get back to reliably showing Amazon purchases

Good service and fast delivery

Highly recommended getting fitted prior to purchasing but omg this product is legit a godsend!