STC App: Convenient and User-Friendly Mobile Service Management
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    • Market Research Analyst
    • Product Manager
    • Customer Experience Manager
    • Mobile Application Developer
    • Telecommunication Consultant
STC App: Convenient and User-Friendly Mobile Service Management

Essential STC App Customer Feedback Report

STC app is a convenient and easy-to-use application that allows users to manage their services, add or cancel services, and stay updated on bills and packages. Users appreciate the app's functionality and the ability to avoid visiting service centers or contacting customer service. However, some users have encountered issues with adding items to the cart and making contract purchases. Despite these minor setbacks, STC app remains a top choice for customers looking for a reliable and efficient mobile service provider.

Source: App Store Reviews of ‎mystc KSA

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Customer Feedback Analysis of ‎mystc KSA

Uncover insights with our detailed customer feedback analysis on the STC app. Improve service with user experiences.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • تطبيق مميز

    اختصر الكثير من معاناة الرجوع للمكاتب والخدمة الهاتفية

    Sentiment
    • Positive
    Content
    • Ease of Use
    Jan 11, 2024
  • تطبيق رائع

    تطبيق ممتاز، سهل كثير من الخدمات، وريح العميل من مراجعة مكاتب الاشتراكات.

    Sentiment
    • Positive
    Content
    • Mobile App
    Jan 11, 2024
  • غريب راجع بلاده

    كنت زمان من عملاء stc رحت مشغل ثاني لاكثر من ثلاث سنوات ورجعت ل stc الشركه الأم 🥰

    Sentiment
    • Positive
    Content
    • Switching Service Provider
    Jan 10, 2024
  • شكرا STC

    تطبيق رائع تستطيع من خلاله الاستغناء عن الإتصال بخدمات العملاء و المكاتب. والبقاء مطلعاً على كل الخدمات والفواتير 👍🏻

    Sentiment
    • Positive
    Content
    • Mobile App
    Jan 10, 2024
  • شركة STC نستحق الاحترام ودايما تقدم لِنا كل جديد

    اتمنى لهم التوفيق . الإعلامي / محمد الدغريري

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 10, 2024
  • خدمات الشركة

    تعليقي هنا عن خدمات الشركة السيئة في المنطقة الجنوبية خاصة خدمات الانترنت .. ابراج 4G وبصعوبة تحمل صورة ١٠٠ كيلوبايت
    ايضا بعض الخدمات على التطبيق عندما تريد تفعيلها تبدأ الخدمة وعند اخر خطوة تظهر لك رسالة الخدمة غير متوفرة ، ليش تحطها من البداية اذا ما يقدر العميل يتمها على التطبيق

    Sentiment
    • Negative
    Content
    • Internet Service
    Jan 09, 2024
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Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎mystc KSA based on online reviews collected from App Store. The analysis helps Market Research Analyst, Product Manager, Customer Experience Manager, Mobile Application Developer, Telecommunication Consultant to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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