Route package tracking app: convenient but mixed experiences
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Unveil Key Insights from Route Package Tracker Feedback Report

Route package tracking app: convenient but mixed experiences

Route is an app that helps track packages, but some reviewers had issues with its email requirements, accuracy, and cluttered display. However, many praised its user-friendliness and convenience, with automatic updates and visual tracking. Some called it a game changer for consolidating shipments from multiple retailers, and recommended it for frequent online shoppers. There were concerns about data mining and privacy, as well as mixed experiences with updates and delivery estimates. Some users had trouble connecting their accounts, while others found it easy to use and efficient.

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  • E-commerce Managers
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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Major security concern

    This app requests access to your personal emails when connecting with your google account. Major red flag, steer clear!!

    Sentiment
    • Negative
    Content
    • Privacy Concerns
    May 23, 2023
  • Efficient Tracking

    App is great. As soon as I make a purchase the item is available for tracking which gives me piece of mind.

    Sentiment
    • Positive
    Content
    • Ease of Use
    May 17, 2023
  • Scam

    Why do I need to download this third party app just to track something being shipped via UPS? Seems PHISHY….

    Sentiment
    • Negative
    Content
    • Privacy Concerns
    May 16, 2023
  • I need help

    My map setting( the one on the bottom left in the app) will not load and I cannot see where my package is at the time.

    Sentiment
    • Negative
    Content
    • App Performance
    May 15, 2023
  • Awesome tracking app The Best

    Was skeptical at first about it but found out it is awesome. GREAT TRACKING APP HANDS DOWN

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    May 14, 2023
  • New user

    I just started using this app so we’ll see how it goes.
    After I’ve been used it for a while I’ll come back and up date my review

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    May 09, 2023
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Route: Package Tracker based on online reviews collected from App Store. The analysis helps Product Managers, E-commerce Managers, Customer Experience Analysts, Marketing Professionals, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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