WhatsApp Messenger User Concerns and Frustrations
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WhatsApp User Feedback Report: Insights & Solutions

WhatsApp Messenger User Concerns and Frustrations

WhatsApp Messenger is facing significant criticism and user frustration due to various issues such as unjust bans, functionality problems, bugs, and lack of customer support. Users are experiencing difficulties with features like screen sharing, messaging bans, app performance, and login issues. Moreover, concerns are raised about privacy, app design changes, lack of iPad support, and quality of service. Users are calling out Meta for their involvement in sensitive matters and expressing disappointment with the app's current state. Overall, the recent updates seem to have negatively impacted the user experience, leading to dissatisfaction and concerns among the user base.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Account banned for no reason

    How can an app as vital as WhatsApp use an automated system to ban people for no reason

    Sentiment
    • Negative
    Content
    • Account Suspension
    Apr 23, 2024
  • can not load the QR code on macOS Ventura 13.6.4

    I can use whatsapp on browser, but can not log in on the app, because that it can not show me the QR code for log in!!!!!!!!

    Sentiment
    • Negative
    Content
    • User Experience
    Apr 23, 2024
  • Can’t receive messages

    I can’t receive messages in group chats. I’ve left the groups deleted my account and the app and nothing works.

    Sentiment
    • Negative
    Content
    • Messaging Issues
    Apr 23, 2024
  • Thanks

    WhatsApp is a good app to use ever

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 22, 2024
  • Where is broadcast feature?

    Broadcast feature is gone very bad move

    Sentiment
    • Negative
    Content
    • Feature Requests
    Apr 22, 2024
  • Helpful

    It’s very helping apps that connecting people around the world

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 22, 2024
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for WhatsApp Messenger based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Strategists, App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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