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Professional and Helpful Scam Recovery Service - Refundee

Professional and Helpful Scam Recovery Service - Refundee

36 reviews between May 30, 2023 and Jul 17, 2023.

Refundee is a professional and helpful company that assists victims of scams in recovering their lost funds. They have successfully recovered large amounts of money from various scams, including cryptocurrency scams. The team at Refundee is knowledgeable, communicative, and supportive throughout the recovery process. Their services are prompt, efficient, and highly recommended for anyone who has fallen victim to fraud.

Refundee 
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36 reviews between May 30, 2023 and Jul 17, 2023.

May 30, 2023 - Jul 17, 2023
  • I was scammed out of nearly £40,000 by…

    I was scammed out of nearly Β£40,000 by someone who convinced me that my HSBC bank account had been hacked. They got me to transfer money into an account they told me was safe over a period off 3to 4 days.When I realised it was a scam I contacted my bank who said it was my fault and they refused to refund me any money. All that was left was to go to the ombudsman, As I was not sure how to do this I used Refundee.They were very helpful and so easy to deal with. They done all the work for me and after approx 10 months they managed to get me 50% of my loss back from my bank. This I was happy with. However they carried on working and a further 9 months later they recovered the other 50% from the other bank involved with the scam.I cannot say how great it was to receive all the money back from the scam and that is down to all the good work done by Refundee.

    Sentiment
    • Positive
    Content
    • Scam Recovery
    Jul 17, 2023
  • I have had some payment from my bank…

    I have had some payment from my bank thanks to Refundee. The process was seamless and I felt the team I was dealing with are honest and transparent with what they were able to help me with. I am kept informed and the request for information is timely with an immediate response.Thanks Refundee

    Sentiment
    • Positive
    Content
    • Professional Service
    Jul 17, 2023
  • It is quite bland and boring like most…

    It is quite bland and boring like most other bank websites. Add some colour and a bit more design to get more attention and views from others like me. Hope this review helps!

    Sentiment
    • None
    Content
    • Prompt and Polite
    Jul 12, 2023
  • Excellent service

    Refunded helped me recover funds I lost to a scam. They were professional and helpful and carried me along every step of the recovery process. Excellent service!

    Sentiment
    • Positive
    Content
    • Scam Recovery
    Jul 11, 2023
  • Raised hopes and disappointment.

    My daughter aged 21 was recently a victim of an elaborate scam whilst at university. I rang and spoke to William and explained the complete situation. He advised that despite the circumstances he was optimistic of recovering at least half the funds lost which would have have entirely acceptable. He advised to contact him again once the bank reached the decision.After the bank decided not to return the funds my daughter rang and was assigned to Jade. She was instructed to complete all the forms advising everything that happened which took approx. 2 hours. This was very stressful having to relive the experience. Once these were completed my daughter received a contract from Refundee which agreed to take on her case. She also completed a mandate to liaise on her behalf with the parties involved. Soon after despite knowing all the full information prior to agreeing to take on the case, they then changed their minds and decided not too. Thus leaving my daughter extremely disappointed and proving they are not an honest and reliable company.

    Sentiment
    • Negative
    Content
    • Scam Recovery
    Jul 11, 2023
    • refunds

      got what i was owed back no issues very pleased with the outcome would use them again if needed

      Sentiment
      • Positive
      Content
      • Positive Results
      Jul 11, 2023
    • My case was handled with quiet, calm efficiency

      My case was handled with quiet, calm efficiency. There was no judgement. Refundee explained the potential outcomes and timelines involved. My case was 100% successful. The panic I was experiencing was allayed from my first conversation with Thomas Bellars. I cannot recommend Refundee highly enough, not only for their knowledge of the legalities involved but also for the calm, accessible, non judgemental ways they dealt with me.

      Sentiment
      • Positive
      Content
      • Helpful and Supportive
      Jul 06, 2023
    • Great service …

      My case was handled very professionally, in timely manner and settled within months, earlier than expected, well pleased with the Results. Thank you Refundee.

      Sentiment
      • Positive
      Content
      • Prompt and Polite
      Jul 03, 2023
    • Company with trust

      I lose so much money and health making mistake and trust to someone. Refundee take over my case so less stress for me and more than half of money come back to me. I can't even say how I'm appreciate. Thank you so much

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 30, 2023
    • This compony is so fantastic and…

      This compony is so fantastic and helpful And they helped me when I needed they got my money back I can’t thanks them enough.

      Sentiment
      • Positive
      Content
      • Excellent Customer Service
      Jun 29, 2023
    • No Hassle, efficient service

      Refundee worked quietly in the background and send updates only when necessary, the whole process took a while but they got me there in the end and I didn't really have to think about it after the initial phone call.

      Sentiment
      • Positive
      Content
      • Efficient Process
      Jun 29, 2023
    • I had a difficult case and this company…

      I had a difficult case and this company helped me when no one wanted. I would recommend Refundee to everyone. Thank you and also special thanks to Jodie for being very helpful and professional.

      Sentiment
      • Positive
      Content
      • Professional Service
      Jun 29, 2023
    • Brilliant

      I found refundee very informative and very useful people to go through regarding fraud and theft of money. I could have asked for any more help. Every update they made sure I knew about it when I missed their called the tried and tried along side emailing me saying they have tried to ring just so helpful and professional 5*

      Sentiment
      • Positive
      Content
      • Helpful and Supportive
      Jun 29, 2023
    • Thay did a excellent job to recover …

      Thay did a excellent job to recover my money and there fee was resable at 15% . Was unsure if to go down this lone but glad I did

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 26, 2023
    • The experience is great y...it open up…

      The experience is great y...it open up my eyes..it show me that i can take full controle of my life an that we all can achieve all that we want in life no matter what challenges we face in life its a life changing if i can do it u can do it ...luv u all

      Sentiment
      • Positive
      Content
      • Positive Results
      Jun 26, 2023
    • Best

      best service guaranteed

      Sentiment
      • Positive
      Content
      • Excellent Customer Service
      Jun 25, 2023
    • Full funds recovery

      Refundee managed to recover the full amount of money I lost (almost 6 figures) from a scam I was wrapped up in years ago. I’d gone to established law firms who said that it was either impossible or demanded ridiculous fees upfront. With refundee the team was incredibly communicative and professional, and handled my case with great understanding and care. The full amount was recovered including interest, and my life was made so much easier by the team doing all of the work for me. I honestly couldn’t recommend Refundee more. As a smaller firm it was easy for me to overlook them at the start, but this does not negate their experience or abilities in the slightest!

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 24, 2023
    • A helpful friendly company who…

      A helpful friendly company who persevered and managed to get a good amount of money returned through a poor investment of mine. I would recommend Refundee to anyone in a similar position. Thank Your Paul Raftery.

      Sentiment
      • Positive
      Content
      • Helpful and Supportive
      Jun 21, 2023
    • Took on the Halifax and won

      They listened to what happened and the circumstances around it and agreed to act on our behalf and when the bank wouldn't help they carried on with the Ombudsman and eventually got part of our money back

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 20, 2023
    • Thank you

      I had reported my scam to Refundee over a year ago and although it took over a year to resolve they managed to get me back some of the funds I had lost.They were very helpful during my case and offered help and advise whenever I needed it.Would definitely recommend using Refundee to anyone who has fallen victim to crypto currency scams.

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 20, 2023
    • Professional help in recovering money

      Professional company. Helped me get back the money I lost because of scammers

      Sentiment
      • Positive
      Content
      • Professional Service
      Jun 19, 2023
    • Excellent

      Very good, fast and excellent service

      Sentiment
      • Positive
      Content
      • Efficient Process
      Jun 16, 2023
    • Fantastic and very patient staff

      Fantastic and very patient staff. Amazing they could even get any amount back for me but the got nearly half of it?! Brilliant company! Everyone go to them if you’ve been scammed, you have 80% chance of getting your money back here than anywhere on earth.

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 15, 2023
    • Refundee staff have always been prompt

      Refundee staff have always been prompt, polite and paid attention to detail.I definitely recommend them.

      Sentiment
      • Positive
      Content
      • Prompt and Polite
      Jun 14, 2023
    • Very professional team who know what…

      Very professional team who know what they are doing well. Very helpful in assisting with queries and with quick response. Always available when called during their opening hours and if a call is missed just because I called when they are closed etc, they would call back. Very happy with their service and level of professionalism.

      Sentiment
      • Positive
      Content
      • Professional Service
      Jun 13, 2023
    • I found Refundee most helpful after being scammed

      I found Refundee most helpful in my experience with them regarding my complaint to the FOS and also during this period their help and advice regarding other issues where likely scammers were contacting me.I would advise anyone who has encountered a scam and gone on to lose money to contact these guys and also I’d like to give a big thank you to Raj Goulden for his help and support.

      Sentiment
      • Positive
      Content
      • Scam Recovery
      Jun 13, 2023
    • Absolutely amazing company and wouldn't…

      Absolutely amazing company and wouldn't of gotten my money back without them

      Sentiment
      • Positive
      Content
      • Positive Results
      Jun 12, 2023
    • Always ready to inform

      Even though they couldn't help with my inquiry, they gave me valuable information about what kind of scams circulating in today's climate

      Sentiment
      • Positive
      Content
      • Fraud Prevention
      Jun 12, 2023
    • Refundee was professional and patient

      Refundee was professional and patient. They treated me with dignity and empathy. Even when I delayed in sending through paperwork they were understanding. I say this because when you've gone through a traumatic experience many people you'll have to deal with (such as lawyers and banks) don't really care.

      Sentiment
      • Positive
      Content
      • Helpful and Supportive
      Jun 10, 2023
    • Helpful advise and overall service was…

      Helpful advise and overall service was great with helpful staff and quick replies to emails

      Sentiment
      • Positive
      Content
      • Prompt and Polite
      Jun 10, 2023
    • £3.5k recovered by Refundee

      Our firm had Β£3.5k removed from our business bank account by fraud. After a stressful conversation with our bank they blamed it on us. We appealed and that also failed. Refundee, have not only recovered the whole amount for us, but also secured interest. However, it is their professional approach which is to be applauded. They guided us through the process of challenging the bank and got the financial ombudsman to look at our case. I had written off the money. Refundee mentally helped me and I felt heard and supported. Getting the money back was a good secondary bonus.I highly recommend this company.

      Sentiment
      • Positive
      Content
      • Helpful and Supportive
      Jun 08, 2023
    • Thank you so much refundee

      Thank you so much refundee, you were really helpful especially thanks to Ben my case worker who was helping me step by step regarding my case application.

      Sentiment
      • Positive
      Content
      • Professional Service
      Jun 06, 2023
    • Personally have this account for almost…

      Personally have this account for almost a year. Just Perfect.

      Sentiment
      • Positive
      Content
      • Positive Results
      Jun 03, 2023
    • All good

      Really good service

      Sentiment
      • Positive
      Content
      • Efficient Process
      Jun 01, 2023
    • Brilliant advice,fast acting .would…

      Brilliant advice,fast acting .would recommend any time

      Sentiment
      • Positive
      Content
      • Prompt and Polite
      May 31, 2023
    • Refundee is awesome.

      Refundee has done an outstanding job for my family. They act quickly and we received our money very quickly. It only took a couple of weeks. We also receive mental support from them. Great job..πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

      Sentiment
      • Positive
      Content
      • Excellent Customer Service
      May 30, 2023

Sentiment Analysis

  • Positive(34)
    94%
  • Negative(1)
    3%
  • None(1)
    3%
91 Net Promoter
Score

Popular Topics

  • Scam Recovery(10)
    28%
  • Helpful and Supportive(5)
    14%
  • Professional Service(5)
    14%
  • Prompt and Polite(5)
    14%
  • Positive Results(4)
    11%
  • Efficient Process(3)
    8%
  • Excellent Customer Service(3)
    8%
  • Fraud Prevention(1)
    3%

Languages

  • English(36)
    100%

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