Reliable and Customer-Focused: DuGood Credit Union Review
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Reliable and Customer-Focused: DuGood Credit Union Review

DuGood Credit Union provides excellent customer service and a quick and easy loan process. The staff is knowledgeable and helpful, making the experience pleasant. They offer a variety of services, including financial advising. Opening a new account is a great experience with friendly employees. The credit union is also willing to help in difficult situations. Overall, DuGood Credit Union is a reliable and customer-focused institution.

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  • Customer Service Managers
  • Marketing Professionals
  • Banking Executives
  • Financial Advisors

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great Experiance

    Loan apply process is very easy. Highly Recommended.

    Sentiment
    • Positive
    Content
    • Quick and Easy
    Sep 25, 2023
  • Helpful !

    The woman who helped me create my account was extremely helpful and kind !

    Sentiment
    • Positive
    Content
    • Account Setup
    Sep 22, 2023
  • New account

    The Teller Manager handled opening my account. She was very knowledgeable, very helpful, and all around very polite.

    Sentiment
    • Positive
    Content
    • Account Setup
    Sep 19, 2023
  • Ms Brenda Franks is AMAZING she…

    Ms Brenda Franks is AMAZING she understood the situation I was in and helped me to get a loan to start repairs on my vehicle after my insurance company denied my claim would DEFINITELY recommend Dugood Credit Union

    Sentiment
    • Positive
    Content
    • Loan Process
    Sep 19, 2023
  • Very friendly and Great customer…

    Very friendly and Great customer service. The staff went out of their way to help finance my Polaris Ranger

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 19, 2023
  • Express lending with extra express service!

    What made my experience great was the fact that the staff was knowledgeable! They didn’t hesitate to point me into the right direction and make my visit short, simple, and to the point! Glad to be apart of the DuGood Banking Family

    Sentiment
    • Positive
    Content
    • Helpful and Knowledgeable
    Sep 17, 2023
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for DuGood Credit Union  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Banking Executives, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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