Positive Reviews Highlighting Professionalism and Efficiency of Hello Neighbour Property Management
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Positive Reviews Highlighting Professionalism and Efficiency of Hello Neighbour Property Management

Hello Neighbour has received overwhelmingly positive reviews for their professional, efficient, and helpful services in property management. Clients praise specific staff members like Victoria, Rebecca, and Jade for their exceptional assistance. The agency's prompt responses, smooth rental processes, and cost-effective services stand out, making them a preferred choice for both tenants and landlords.

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  • Real Estate Developers
  • Property Management Professionals
  • Customer Service Managers
  • Marketing Strategists
  • Real Estate Investors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great customer service

    Great customer service. As a tenant, Hello Neighbour were fantastic in answering all my queries and quickly action them. If you are either with Josh or Justyna you are lucky to have them.

    Sentiment
    • Positive
    Content
    • Effective Tenant Management
    Mar 07, 2024
  • Victoria was brilliant

    Victoria was brilliant. This was not an easy process and had some let downs but I must give credit to how Victoria handled them and the efforts made. She went over and above and got me an offer accepted for over the asking. I'd recommend her to anyone renting, tenant or landlords.

    Sentiment
    • Positive
    Content
    • Positive Tenant Experience
    Mar 07, 2024
  • Victoria was amazing

    Victoria was amazing, found solutions to any problems we had and got us into the Perfect property. Thank you to Victoria.

    Sentiment
    • Positive
    Content
    • Positive Tenant Experience
    Feb 14, 2024
  • 10/10

    This is the first time I’ve used Hello Neighbour and throughout the whole experience I’ve been super impressed with the simplify of the process. On top of that, the quick and regular communication I received from Jade and the rest of the team was 10/10- makes renting easy.

    Sentiment
    • Positive
    Content
    • Responsive Communication
    Feb 09, 2024
  • Excellent Letting Agency

    My main points of contact were Carlo Cencherle and Jade Smith. They were both friendly, efficient and polite. Communication was excellent and I didn't have to chase anyone up at all. Everything was transparent from the beginning, and they made renting out my property very easy and stress free. Tenants were found within a week. I would highly recommend Hello Neighbour for all your letting needs.

    Sentiment
    • Positive
    Content
    • Smooth Property Letting
    Feb 09, 2024
  • Sadly dealings with Hello Neighbour

    Sadly dealings with Hello Neighbour, from initially leasing a property 12 months ago, to checking out last week January '24 has been astonishingly unprofessional, time consuming and unsatisfactory. This lease was of a beautifully maintained, 3 bedroomed townhouse in SW London. The Manager has made contact with me to discuss the issues in question - he said they will use our discussion to ensure moving forwards none of these issues affect future tenants.

    Sentiment
    • Negative
    Content
    • Professional Service
    Feb 05, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hello Neighbour  based on online reviews collected from Trustpilot. The analysis helps Real Estate Developers, Property Management Professionals, Customer Service Managers, Marketing Strategists, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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