Mixed Customer Feedback for Orchard's Real Estate Services
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Orchard Real Estate Feedback Report – Unveiled Insights

Mixed Customer Feedback for Orchard's Real Estate Services

Orchard receives mixed reviews from customers, with some praising the easy process, professional communication, and effective services, while others criticize lack of care, unresponsiveness, and misleading practices. Positive feedback highlights the ease of selling and buying homes through Orchard, with specific mentions of helpful agents and stress-free experiences. However, negative comments point out disappointments with cleaning services, lack of agent involvement, and misleading information about cash offers. Overall, Orchard's services are described as professional, but some customers express concerns about communication, transparency, and promised guarantees.

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  • Real Estate Professionals
  • Customer Service Managers
  • Marketing Analysts
  • Business Strategists
  • Real Estate Investors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Incompetent employees

    Incompetent employees. This company will be out of business within the next six months!

    Sentiment
    • Negative
    Content
    • Efficiency and Transparency
    Mar 08, 2024
  • fast delivery and quality merchandise…

    fast delivery and quality merchandise received. The tree was well pkg.

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 06, 2024
  • Smooth process

    Smooth process. Competent and experienced Orchard representatives every step of the way!

    Sentiment
    • Positive
    Content
    • Efficiency and Transparency
    Jan 27, 2024
  • The entire team throughout the process…

    The entire team throughout the process has been amazing!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 05, 2024
  • Good communication

    The communication was always clear and effective. All of my questions and concerns were answered.

    Sentiment
    • Positive
    Content
    • Communication
    Dec 07, 2023
  • Orchard did a great job

    Orchard did a great job! Very Satisfied!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 16, 2023
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Orchard   based on online reviews collected from Trustpilot. The analysis helps Real Estate Professionals, Customer Service Managers, Marketing Analysts, Business Strategists, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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