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Nike Customer Service: Complaints of Poor Service and Delivery Issues

Nike Customer Service: Complaints of Poor Service and Delivery Issues

40 reviews between Oct 30, 2023 and Nov 06, 2023.

Nike customer service receives numerous complaints about poor service, delivery issues, and faulty products. Customers report difficulties getting issues resolved, long wait times on the phone, and unhelpful staff in stores. Online orders frequently result in incorrect sizes, damaged items, or missing deliveries. The website is also criticized for technical issues and errors during the ordering process. Returns and refunds are described as complicated and unsatisfactory. Overall, customers express frustration with Nike's lack of responsiveness and poor customer service.

Nike 
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40 reviews between Oct 30, 2023 and Nov 06, 2023.

Oct 30, 2023 - Nov 06, 2023

Featured Content

  • Alles war top Lieferung warschnell und…

    Alles war top Lieferung warschnell und ware war auch gut

    Sentiment
    • Positive
    Content
    • Delivery Issues
    Nov 06, 2023
  • Service client déplorable

    Service client déplorable. Aucune réponse au mail suite à un défaut d'article commandé en ligne. A fuir

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 06, 2023
  • I feel totally disappointed

    I feel totally disappointed, I asked for a product exchange and what they did was a refund. Thanks to your poor attention I have lost the discounts that my product had and on top of that I have lost even the shipping money. Unfortunately, they don't do their job well.

    Sentiment
    • Negative
    Content
    • Return and Refund
    Nov 05, 2023
  • Normally good but recently the sizing…

    Normally good but recently the sizing of the new running clothing is hit or miss. I never know whether too size up or size down. They need to state more clearly on their site about certain products fitting differently.

    Sentiment
    • Positive
    Content
    • Sizing
    Nov 04, 2023
  • our family always trust nike products…

    our family always trust nike products like clothing, sportwear, sport shoes and others product alway make us satisfied to wear it

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 04, 2023
  • In Juni schoenen terug gestuurd omdat…

    In Juni schoenen terug gestuurd omdat deze kapot gingen binnen 2 maanden. Zouden wat laten weten binnen 3 weken nogsteets krijg ik geen antwoord of oplossing. Al zo vaak contact op genomen maar je wordt van t kastje naar de muur gestuurd..

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Worst customer service Nike company

    Worst customer service Nike company. Called so many times but they are not responding back on timely manner. Claim num is 91682431. Still waiting called almost 15 times. Very bad

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Nike

    Nike. Supporting a murdering occupying state who targets innocent babies and children especially. Boycott these genocide supporters. JUST DO IT.

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 01, 2023
  • Don't ever buys from these guys because…

    Don't ever buys from these guys because you only have 15 minutes to cancel your order. And there after its tough luck on you ... EVELYN NOT HELPFUL AT ALL.

    Sentiment
    • Negative
    Content
    • Order Cancellation
    Nov 01, 2023
  • Rachel excellente vendeuse sur le site…

    Rachel excellente vendeuse sur le site Nike de Lille,agreable souriante aimable gentille.Je recommande à 1000000%

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 31, 2023
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