Mixed Reviews for Adidas: High-Quality Clothing but Inconsistent Service
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Adidas Feedback Report: Insights for Quality & Service

Mixed Reviews for Adidas: High-Quality Clothing but Inconsistent Service

Adidas offers high-quality and fashionable clothing at affordable prices, with quick delivery. However, there have been issues with incorrect orders, poor customer service, and delayed shipments. Customers have also experienced difficulties with returns and refunds. Despite some positive experiences, overall satisfaction with Adidas is mixed.

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Custom Date - May 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible shipping and worst possible…

    Terrible shipping and worst possible customer serviceNever ordering from them againI don’t even care if products are good or bad, Adidas.com is the worst store

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 16, 2023
  • I highly recommend Adidas

    Adidas offer high quality and fashionable clothing at affordable prices. Also orders are delivered and received very quickly. I would highly recommend Adidas.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 14, 2023
  • Tandeta

    Obuwie bardzo słabej jakości oddane 2 razy do reklamacji. Po 2 tygodniach przysłane z odmową wymiany tego co bylo wczesnie niby naprawiane, nigdy więcej nie zakupię obówia tej firmy.. TANDETA

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 13, 2023
  • Bad Customer service as I've ordered…

    Bad Customer service as I've ordered online in their app faulty labels shoe didn't arrive ..they won't re ship

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 06, 2023
  • I will never buy adidas again

    I will never buy adidas again . The online store doesn’t ship and sits on your payment for weeks . I have yet to receive my refund . There are way too many stories like mine .

    Sentiment
    • Negative
    Content
    • Online Shopping Experience
    Oct 22, 2023
  • Mi experiencia ha sido buena

    Mi experiencia ha sido buena, pedí el martes unas deportivas y me han llegado hoy perfectamente. A pesar de leer tantas malas experiencias, me decidí a hacer la compra online y todo bien

    Sentiment
    • Positive
    Content
    • Delivery Issues
    Oct 19, 2023
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Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for adidas  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Brand Strategists, Customer Service Directors, Market Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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