Nike Customers Complain About Poor Customer Service and Delivery Issues
  • 85 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Uncover Nike's Customer Service Insights

Nike Customers Complain About Poor Customer Service and Delivery Issues

Nike customers have been complaining about poor customer service, delivery issues, and website problems. Some customers have had their orders lost or not delivered, while others have experienced difficulties with returns and refunds. Many have also expressed frustration with the company's website, citing issues with placing orders and using discount codes. Overall, customers have had negative experiences with Nike's customer service and online shopping process.

Best for
  • Retail Managers
  • Customer Service Executives
  • E-commerce Specialists
  • Marketing Analysts
  • Brand Strategists

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 40 latest reviews.

Custom Date - Apr 23, 2024
Featured Content
  • Disappointed

    The website is a joke! I attempted several times to purchase a pair of shoes for my nephew and whenever I checkout says “The billing address is too long “

    Sentiment
    • Negative
    Content
    • Website Issues
    Nov 27, 2023
  • Always used this company and always…

    Always used this company and always thought that Nike is one of the best quality companies but several times I have problems with delivery, please pay attention to this!

    Sentiment
    • None
    Content
    • Delivery Issues
    Nov 27, 2023
  • Truffa black Friday..

    Truffa black Friday... Impossible completare acquisti... Poco seri

    Sentiment
    • Negative
    Content
    • Black Friday Sale
    Nov 27, 2023
  • Received my order as expected

    Received my order as expected, in 3 days. Very happy with my new kicks.

    Sentiment
    • Positive
    Content
    • Delivery Issues
    Nov 26, 2023
  • Slechte communicatie!!! Geen oplossing

    Slechte communicatie en klacht wordt niet opgelost omdat men een factuur wil (aankoop is aan te tonen via label en afschrift)

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 25, 2023
  • Best website

    fast delivery, great prices and amazing website

    Sentiment
    • Positive
    Content
    • Delivery Issues
    Nov 24, 2023
  • See All Reviews
Sentiment Analysis
-67 Net Promoter
Score
Popular Topics
Similar Reports
  1. Trustpilot Reviews 85
  2. Trustpilot Reviews 71
  3. Trustpilot Reviews 100
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Nike  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, E-commerce Specialists, Marketing Analysts, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.