Mixed Customer Feedback on Ralph Lauren: Fast Delivery, Sizing, Cancellations & Customer Service
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Mixed Customer Feedback on Ralph Lauren: Fast Delivery, Sizing, Cancellations & Customer Service

Mixed customer feedback on Ralph Lauren, with mentions of fast delivery, sizing issues, cancellation problems, unresponsive customer service, and stock inaccuracies. Some highlight excellent product quality and pricing, while others complain about order cancellations and communication issues. Issues with returns process, varying shipping experiences, and dissatisfaction with customer care were also noted.

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Custom Date - Jul 18, 2024
Featured Content
  • Never will I buy from Ralph Lauren…

    Never will I buy from Ralph Lauren again, total rip off, accepted my credit note for £100.00 but shirts too small, returned but would not give be me my credit note back!! Shocking

    Sentiment
    • Negative
    Content
    • Returns Process
    Jun 28, 2024
  • Fully satisfactory shopping experience

    Shipped as estimated on the website and arrived on time. Product as described and expected.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Jan 02, 2024
  • Handla absolut inte av detta företag på…

    Handla absolut inte av detta företag på nätet. Jag trodde jag var utsatt för ett blufföretag eftersom inget hände. Fick tillbaka pengarna efter 15 mail och väntan i 2 månader.

    Sentiment
    • Negative
    Content
    • Ordering Experience
    Jul 07, 2023
  • Goede website en service

    Ik bestel regelmatig iets via de webshop van RL. Ik heb nooit problemen gehad. Retour gaat snel en producten zijn goed.

    Sentiment
    • Positive
    Content
    • Ordering Experience
    Aug 24, 2022
  • Voor deze firma heb ik geen goed woord…

    Voor deze firma heb ik geen goed woord voor.oplichters 1ste klas gelukkig niet vooraf betaald maar nooit mijn bestelling ontvangen + een hoop gedoe met klarna

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 16, 2022
  • Verkeerde artikelen, geen geld terug

    Verkeerde maten geleverd tot 2x toe. Vervolgens beide artikelen teruggestuurd waarbij ze beweren dat er maar 1 artikel in de doos zat. Geen geld terug gekregen.

    Sentiment
    • Negative
    Content
    • Returns Process
    Feb 09, 2022
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Sentiment Analysis (of 30 reviews)
-45 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ralph Lauren  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Brand Strategists, Customer Experience Analysts, Market Researchers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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