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Mixed Reviews on Nike Customer Service and Products

Mixed Reviews on Nike Customer Service and Products

40 reviews between Oct 30, 2023 and Nov 06, 2023.

Nike customer service receives negative reviews for poor communication and lack of assistance. Sizing inconsistencies in running clothing and support for controversial causes are also mentioned. Some customers report issues with delivery and returns. Others complain about website bugs and difficulties reaching customer support. However, a few positive experiences are mentioned, such as good product quality and efficient handling of complaints.

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40 reviews between Oct 30, 2023 and Nov 06, 2023.

Oct 30, 2023 - Nov 06, 2023

Popular Phrases

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Featured Content

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  • Alles war top Lieferung warschnell und…

    Alles war top Lieferung warschnell und ware war auch gut

    Sentiment
    • Positive
    Content
    • Shipping
    Nov 06, 2023
  • Very good company.

    Very good company.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 06, 2023
  • dear people

    dear people, it's a complete fraud, I ordered sneakers for 160 e,,,dpd informed me but they didn't arrive, they said they were destroyed in transport,,,,forget the money back,,,,but I will try every day put it on all possible social networks and channels so that people can see that they are a fraud ... Nike horror

    Sentiment
    • Negative
    Content
    • Order Delivery
    Nov 06, 2023
  • Service client déplorable

    Service client déplorable. Aucune réponse au mail suite à un défaut d'article commandé en ligne. A fuir

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 06, 2023
  • Nike

    Nike. Supporting a murdering occupying state who targets innocent babies and children especially. Boycott these genocide supporters. JUST DO IT.

    Sentiment
    • Negative
    Content
    • Political Controversy
    Nov 01, 2023
  • Don't ever buys from these guys because…

    Don't ever buys from these guys because you only have 15 minutes to cancel your order. And there after its tough luck on you ... EVELYN NOT HELPFUL AT ALL.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 01, 2023
  • Nike.com

    Nike.comBluff företa

    Sentiment
    • Negative
    Content
    • Website Issues
    Oct 31, 2023
  • Servizio vergognoso

    Sito web fatto con i piedi, pieno di bug e malfunzionamenti con diversi browser. Non si riesce ad inoltrare l'ordine, la procedura finisce sempre con un incomprensibile errore. Ho una gift-card che ora Ăš inutilizzabile! Assistenza che parla a stento l'italiano e non sa che pesci pigliare! A mai piĂč Nike!

    Sentiment
    • Negative
    Content
    • Website Issues
    Oct 31, 2023
  • Rachel excellente vendeuse sur le site…

    Rachel excellente vendeuse sur le site Nike de Lille,agreable souriante aimable gentille.Je recommande Ă  1000000%

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 31, 2023
  • Pinsamt

    Pinsamt. BestÀller ett par skor airmax och noterar att kanten pÄ frÀmre delen ligger lös i jmf med höger sko. Försöker nÄ deras service och de Àr ju omöjligt. Vet nÄgon hur man löser det sÄ jag kan fÄ det utbytt och ej returnet? Sista gÄngen jag bestÀller ett par skor frÄn nike.

    Sentiment
    • Negative
    Content
    • Website Issues
    Oct 31, 2023
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Sentiment Analysis

-34 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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