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Mixed Reviews for Police's Online SKCK Application

Mixed Reviews for Police's Online SKCK Application

30 reviews between Nov 02, 2023 and Nov 14, 2023.

The reviews for the police's online SKCK application are mixed, with some users praising its convenience and ease of use, while others express frustration with manual processes and technical issues. The lack of response from support and the need to bring physical documents to the office for verification are common complaints. Overall, improvements are needed in the application's functionality and customer support.

POLRI Super App - Apps on Google Play
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30 reviews between Nov 02, 2023 and Nov 14, 2023.

Nov 02, 2023 - Nov 14, 2023

Featured Content

  • Mudah Dan cepat urus pajak motor

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Nov 13, 2023
  • Kalo milih vendor software yang bener dong, moso budget ratusan juta, tiap save data koneksi ke server gagal terus ckckc.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 11, 2023
  • berguna dan gampang banget untuk mengurus skck lewat aplikasi ini mudah dan berkas yang dibawa juga ga sulit untuk buat skck. Mantap terus!

    Sentiment
    • Positive
    Content
    • Online SKCK Application
    Nov 10, 2023
  • The police never reply to your query through the chat. They are not ready for digital service

    Sentiment
    • Negative
    Content
    • Help Desk Support
    Nov 09, 2023
  • Saya urus SKCK online agar lebih cepat proses pembuatan skck, tetapi ketika sampai yang terjadi saya tetap harus menunggu seperti pendaftaran manual

    Sentiment
    • Negative
    Content
    • Offline Processes
    Nov 09, 2023
  • Cepet bgt. Rekam sidik jari gk smpe 5mnt, print SKCK gk smpe 5mnt jg. Mungkin sblm prgi saya Doa dlu mnta kemudahan, jd pas masuk gada org yg antri. :)

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Nov 08, 2023
  • Tidak bisa untuk perpanjangan SIM, selalu gagal ketika submit

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 08, 2023
  • kode OTP invalid terus. padahal sudah sesuai. mohon di perbaiki bug nya.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 07, 2023
  • Saya tidak bisa melakukan pembayaran perpanjangan SIM online padahal sudah berkali-kali coba.

    Sentiment
    • Negative
    Content
    • Payment Issues
    Nov 07, 2023
  • Tidak bisa mendaftar karena saat Pilih Metode Verifikasi, tidak ada yg bisa dipilih.

    Sentiment
    • Negative
    Content
    • User-Friendliness
    Nov 03, 2023
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Sentiment Analysis

-37 Net Promoter
Score

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