Challenges and Frustrations with the SKCK Online Application
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The reviews mention various difficulties and issues encountered with the SKCK online application, such as verification problems, payment failures, and the need to still bring physical documents. Users express frustration and urge for improvements and better communication from the authorities. The system is criticized for being inefficient and not user-friendly. The need for better IT infrastructure and socialization of the online system is emphasized. Some reviews also mention delays in processing and the requirement to visit multiple police offices.
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ketika akan submit pengisian biodata untuk pembuatan skck selalu gagal "terjadi kesalahan" pedahal nik sudah sesuai
Sentiment
Negative
Content
Verification Process
Dec 27, 2023
Registrasi
Aplikasi susah membaca fitur verifikasi wajah waktu melengkapi identitas mohon di perbaiki lagi appnya agar dapat mempermudah lagi dalam membuat maupun memperpanjang skck agar tidak ada antrian yang membludak pada saat di polres manapun
Sentiment
Negative
Content
Efficiency
Dec 27, 2023
Kurang Siap
user interface nya mudah dipahami namun masih banyak kendala yang dialami, saya mencoba untuk daftar namun kode verifikasi tidak terkirim sama sekali, sudah sering saya coba namun masih belum bisa juga. saya harap segera untuk diperbaiki, saya yakin polri akan terus berbenah untuk kebaikan dan kemudahan masyarakat, salam presisi
Sentiment
None
Content
User Interface
Dec 26, 2023
Aplikasi paling buruk
Mohon maaf untuk aplikasi nya sangat tidak bagus dan tidak efisien. Sudah 4 hari saya coba daftar untuk ajukan SKCK tpi aplikasinya gabisa". Tolong kedepannya hapus saja aplikasinya dan jangan mempersulit orang lain kalo aplikasinya saja seburuk ini.
Terimakasih.
Sentiment
Negative
Content
Technical Issues
Dec 22, 2023
Registrasi
Mana nih gak bisa verifikasi registrasi pendaftaran. Setiap disuruh milih metode registrasi eh malah blank app nya, gimana mau verifikasi coba
Sentiment
None
Content
Technical Issues
Dec 22, 2023
Aplikasi Gagal
Belum siap uji publik ni buang2 anggaran klau begini buat skck gak bisa, kebanyakan bug
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This page displays purchase options and a preview of the customer feedback analysis report for POLRI Super App based on online reviews collected from App Store. The analysis helps App Developers, User Experience Designers, Public Relations Professionals, Government Policy Makers, Customer Service Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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