Mixed Reviews for Police's Online SKCK Application
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Mixed Reviews for Police's Online SKCK Application

The reviews for the police's online SKCK application are mixed, with some users praising its convenience and ease of use, while others express frustration with manual processes and technical issues. The lack of response from support and the need to bring physical documents to the office for verification are common complaints. Overall, improvements are needed in the application's functionality and customer support.

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Custom Date - Apr 24, 2024
Featured Content
  • Mudah Dan cepat urus pajak motor

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Nov 13, 2023
  • The police never reply to your query through the chat. They are not ready for digital service

    Sentiment
    • Negative
    Content
    • Help Desk Support
    Nov 09, 2023
  • Tidak bisa untuk perpanjangan SIM, selalu gagal ketika submit

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 08, 2023
  • kode OTP invalid terus. padahal sudah sesuai. mohon di perbaiki bug nya.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 07, 2023
  • Saya tidak bisa melakukan pembayaran perpanjangan SIM online padahal sudah berkali-kali coba.

    Sentiment
    • Negative
    Content
    • Payment Issues
    Nov 07, 2023
  • Tidak bisa mendaftar karena saat Pilih Metode Verifikasi, tidak ada yg bisa dipilih.

    Sentiment
    • Negative
    Content
    • User-Friendliness
    Nov 03, 2023
  • See All Reviews
Sentiment Analysis
-37 Net Promoter
Score
Popular Topics
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  • This page displays purchase options and a preview of the customer feedback analysis report for POLRI Super App - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Customer Service Managers, Digital Transformation Consultants, User Experience Designers, Law Enforcement Policy Makers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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