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Mixed Reviews for Beautiful Hotel in the Old City

Mixed Reviews for Beautiful Hotel in the Old City

30 reviews between Jun 01, 2022 and Nov 01, 2023.

This hotel in the old city offers large and well-appointed rooms, but navigating the complex layout can be challenging. The staff is unengaged, and the newer part of the hotel feels upper-class. The hotel is in a great location, close to restaurants and bars. However, there are some drawbacks such as the insecure parking lot, unpleasant neighborhood, and unwelcoming staff. The breakfast is good, but the dinner and food service leaves much to be desired. Overall, it's a beautiful hotel with mixed reviews.

Van der Valk Selys Liege
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30 reviews between Jun 01, 2022 and Nov 01, 2023.

Jun 01, 2022 - Nov 01, 2023

Popular Phrases

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  • Very nice hotel near the town centre

    Very good hotel, beds, breakfast, friendly staff. On walking distance of the city centre. This is a good base to travel in the region. But I do not like to be forced to write at least 200 charaters , CHANGE this

    Sentiment
    • Positive
    Content
    • Hotel Location
    Nov 01, 2023
  • Exellent hotel in the hart of Liege

    Beautiful hotel with part castle and new part with great spacious rooms. All amenities are in the room, like coffee machine, bathrobes. Clean room and bathroom. Good to visit the centre of Luik and close to restaurants and bars

    Sentiment
    • Positive
    Content
    • Hotel Location
    Aug 01, 2023
  • Good hotel

    The hotel is nice, and the breakfast is good. The parking lot is located in the city, and it is not secured. The neighborhood is quite unpleasant, especially if you have children with you. We were approached by several intoxicated individuals.

    Sentiment
    • Positive
    Content
    • Hotel Location
    Jul 01, 2023
  • Great location

    A very good hotel in a great location. Built into the hillside, reception is on level 7 but the rooms are on the floors below. Best to enter at the spa level and take the lift up to your room from there. Room was very large with a courtyard view - this is a lovely old building with a modern annex. Bathroom was also large with a good shower, although it did smell of drains which was a little unpleasant. Breakfast was great with loads of choice. We ate dinner here one night - restaurant is lovely and the food was delicious - do try the Liege special - meatballs in a lovely sauce and crispy chips. Ideal position to walk round Liege and you can walk to the local station form here too. Staff were hit and miss - bar and restaurant staff were great but the front desk less so.....…

    Sentiment
    • Positive
    Content
    • Hotel Location
    Dec 01, 2022
  • Nice spa hotel with gym and particularly nice indoor pool - could do with some maintenance

    Good rooms which could do with some maintenance here and there. Excellent & pleasurable duo massage. Very nice pool in the spa area - one of the nicest indoor pools I've encountered in a hotel of this kind. Excellent breakfast buffet – brasserie menu lacks some subtlety. All in all a good experience but some small things could bring all this to a next level: some maintenance on the rooms and gym area (quite some machines malfunction) is particularly due.

    Sentiment
    • Positive
    Content
    • Spa and Pool
    Nov 01, 2022
  • Van der Valk Selys Liege

    This hotel was in a great location. It was a lovely hotel and great rooms. Loved the heated bathroom floors. In fact, the bathroom was the best part of the room. Would stay there again in a heartbeat.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Oct 01, 2022
  • It has it all but the people make it a bit less. Super people : reception, car keeper, Italian morning kok and jp res

    A super good hotel. Only the people who work here are absolutely not efficient. Do t go to the nice bar as 3 people are working but you have to wait 15 min on your drinks with 10 people in the bar. For the rest is the Quality good and the suites nice but a bit lived.

    Sentiment
    • None
    Content
    • Staff Service
    Sep 01, 2022
  • Stylish Hotel in Liege

    A beautiful hotel in the old city. Because of the steepness of the city the reception is on floor 7 and the bedrooms were below, consequently it was complex to find one’s way around. The bedroom and bathroom were large and well appointed, although there was no Wi-Fi in the room. The bed and pillows were super comfortable. Breakfast was sumptuous in a dining room that looked out over the city- there were two nice terraces for drinks. Unfortunately we didn’t have time for the spa but it looked great

    Sentiment
    • Positive
    Content
    • Room Comfort
    Sep 01, 2022
  • Good Experience

    Very nice hotel very impressive terrasse The food at the restaurant is limited compared to the rest I really recommend this hotel. The localization is great I’m the center of Liege everything is at walking distance

    Sentiment
    • Positive
    Content
    • Hotel Location
    Aug 01, 2022
  • Nice place to stay

    Great location of the hotell. Walking distance to nearly everything. Really a noce place with very friendly and helpful staff. The room was great, but don't expect a smooth floor in such an old building:)

    Sentiment
    • Positive
    Content
    • Hotel Location
    Aug 01, 2022
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Sentiment Analysis

57 Net Promoter
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