Mixed Reviews for Van Der Valk Hotel near Charleroi Airport
  • 67 users bookmarked
  • Sources Tripadvisor Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Customer Insights for Van Der Valk Charleroi Hotel

Mixed Reviews for Van Der Valk Hotel near Charleroi Airport

Chaussee de Courcelles 115, Charleroi 6041 Belgium

Van Der Valk Hotel near Charleroi airport receives mixed reviews from guests. While some praise the hotel's proximity to the airport and excellent food in the restaurant, others complain about the unfriendly staff and extra charges for services. The rooms are described as clean and comfortable, but some guests mention issues with maintenance and cleanliness. Overall, the hotel offers good facilities, but improvements can be made in terms of customer service.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Travel Consultants
  • Marketing Professionals
  • Quality Assurance Officers

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 13, 2024
Featured Content
  • Hotel Charleroi Airport

    A long way from town centre, but that was the choice of the organisers. Horrendous noise from disco at dinner on the Thu evg, but also continuous background music/noise in the dining room. Unnecessary! .

    Sentiment
    • None
    Content
    • Facilities and Amenities
    Sep 01, 2023
  • 12 day Buisness trip

    Good location, close to my companies Belgium office. Good vararity of food at restaurant and convienantly has a supermarket located next to hotel Hotel staff are friendly and willing to help Will saty here for my next visit

    Sentiment
    • Positive
    Content
    • Hotel Location
    May 01, 2023
  • Very bad place

    Very far from aeroport and from hotel to the centre. Nothing bus near hotel,.Taxi cost 50€ Nothing possible to walk to hotel from aeroport, because too far. Nothing bus stop near hotel. You must take only taxi.

    Sentiment
    • Negative
    Content
    • Hotel Location
    Apr 01, 2023
  • Our visit

    It was perfect. The room was clean and tidy. Food in the restaurant was perfect - the breakfast buffet and lunch/ dinner options for all ages and preferences. Stuff really friendly and helpful. Very simple to check in and check out

    Sentiment
    • Positive
    Content
    • Staff Service
    Feb 01, 2023
  • December 2022 holiday.

    Excellent hotel close to airport. Beautiful Christmas atmosphere as very nicely decorated. Friendly and helpful staff. Very nice and comfortable room. Lovely restaurant where we had a delightful dinner.

    Sentiment
    • Positive
    Content
    • Hotel Location
    Dec 01, 2022
  • My stay

    It is a good situated hotel, close to Charleroi airport and the partner location I work with. Hotel offers good facilities and the restaurant offers delicious foods and wide variaty of drinks. Staff are helpfull and friendly.

    Sentiment
    • Positive
    Content
    • Hotel Location
    Nov 01, 2022
  • See All Reviews
Sentiment Analysis
47 Net Promoter
Score
Popular Topics
Languages
Similar Reports
  1. Tripadvisor Reviews 77
  2. Tripadvisor Reviews 71
  3. Tripadvisor Reviews 100
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for VAN DER VALK Hotel Charleroi Airport based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Marketing Professionals, Quality Assurance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.