Mixed Reviews for Van Der Valk Hotel near Charleroi Airport
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Mixed Reviews for Van Der Valk Hotel near Charleroi Airport

Unlock Customer Insights for Van Der Valk Charleroi Hotel

Chaussee de Courcelles 115, Charleroi 6041 Belgium

Van Der Valk Hotel near Charleroi airport receives mixed reviews from guests. While some praise the hotel's proximity to the airport and excellent food in the restaurant, others complain about the unfriendly staff and extra charges for services. The rooms are described as clean and comfortable, but some guests mention issues with maintenance and cleanliness. Overall, the hotel offers good facilities, but improvements can be made in terms of customer service.

Source: Tripadvisor Reviews of VAN DER VALK Hotel Charleroi Airport

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Customer Feedback Analysis of VAN DER VALK Hotel Charleroi Airport

Discover what customers really think about Van Der Valk Hotel Charleroi Airport with our in-depth analysis report.

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Custom Date - Dec 22, 2024
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  • Hotel Charleroi Airport

    A long way from town centre, but that was the choice of the organisers. Horrendous noise from disco at dinner on the Thu evg, but also continuous background music/noise in the dining room. Unnecessary! .

    Sentiment
    • None
    Content
    • Facilities and Amenities
    Sep 01, 2023
  • 12 day Buisness trip

    Good location, close to my companies Belgium office. Good vararity of food at restaurant and convienantly has a supermarket located next to hotel Hotel staff are friendly and willing to help Will saty here for my next visit

    Sentiment
    • Positive
    Content
    • Hotel Location
    May 01, 2023
  • Very bad place

    Very far from aeroport and from hotel to the centre. Nothing bus near hotel,.Taxi cost 50€ Nothing possible to walk to hotel from aeroport, because too far. Nothing bus stop near hotel. You must take only taxi.

    Sentiment
    • Negative
    Content
    • Hotel Location
    Apr 01, 2023
  • Our visit

    It was perfect. The room was clean and tidy. Food in the restaurant was perfect - the breakfast buffet and lunch/ dinner options for all ages and preferences. Stuff really friendly and helpful. Very simple to check in and check out

    Sentiment
    • Positive
    Content
    • Staff Service
    Feb 01, 2023
  • December 2022 holiday.

    Excellent hotel close to airport. Beautiful Christmas atmosphere as very nicely decorated. Friendly and helpful staff. Very nice and comfortable room. Lovely restaurant where we had a delightful dinner.

    Sentiment
    • Positive
    Content
    • Hotel Location
    Dec 01, 2022
  • My stay

    It is a good situated hotel, close to Charleroi airport and the partner location I work with. Hotel offers good facilities and the restaurant offers delicious foods and wide variaty of drinks. Staff are helpfull and friendly.

    Sentiment
    • Positive
    Content
    • Hotel Location
    Nov 01, 2022
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47 Net Promoter
Score
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