Mixed Reviews for Beautiful Hotel in the Old City
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Mixed Reviews for Beautiful Hotel in the Old City

Mont Saint-Martin 9-11, Liege 4000 Belgium

This hotel in the old city offers large and well-appointed rooms, but navigating the complex layout can be challenging. The staff is unengaged, and the newer part of the hotel feels upper-class. The hotel is in a great location, close to restaurants and bars. However, there are some drawbacks such as the insecure parking lot, unpleasant neighborhood, and unwelcoming staff. The breakfast is good, but the dinner and food service leaves much to be desired. Overall, it's a beautiful hotel with mixed reviews.

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Custom Date - May 03, 2024
Featured Content
  • Great location

    A very good hotel in a great location. Built into the hillside, reception is on level 7 but the rooms are on the floors below. Best to enter at the spa level and take the lift up to your room from there. Room was very large with a courtyard view - this is a lovely old building with a modern annex. Bathroom was also large with a good shower, although it did smell of drains which was a little unpleasant. Breakfast was great with loads of choice. We ate dinner here one night - restaurant is lovely and the food was delicious - do try the Liege special - meatballs in a lovely sauce and crispy chips. Ideal position to walk round Liege and you can walk to the local station form here too. Staff were hit and miss - bar and restaurant staff were great but the front desk less so.....…

    Sentiment
    • Positive
    Content
    • Hotel Location
    Dec 01, 2022
  • Nice spa hotel with gym and particularly nice indoor pool - could do with some maintenance

    Good rooms which could do with some maintenance here and there. Excellent & pleasurable duo massage. Very nice pool in the spa area - one of the nicest indoor pools I've encountered in a hotel of this kind. Excellent breakfast buffet – brasserie menu lacks some subtlety. All in all a good experience but some small things could bring all this to a next level: some maintenance on the rooms and gym area (quite some machines malfunction) is particularly due.

    Sentiment
    • Positive
    Content
    • Spa and Pool
    Nov 01, 2022
  • Van der Valk Selys Liege

    This hotel was in a great location. It was a lovely hotel and great rooms. Loved the heated bathroom floors. In fact, the bathroom was the best part of the room. Would stay there again in a heartbeat.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Oct 01, 2022
  • It has it all but the people make it a bit less. Super people : reception, car keeper, Italian morning kok and jp res

    A super good hotel. Only the people who work here are absolutely not efficient. Do t go to the nice bar as 3 people are working but you have to wait 15 min on your drinks with 10 people in the bar. For the rest is the Quality good and the suites nice but a bit lived.

    Sentiment
    • None
    Content
    • Staff Service
    Sep 01, 2022
  • Stylish Hotel in Liege

    A beautiful hotel in the old city. Because of the steepness of the city the reception is on floor 7 and the bedrooms were below, consequently it was complex to find one’s way around. The bedroom and bathroom were large and well appointed, although there was no Wi-Fi in the room. The bed and pillows were super comfortable. Breakfast was sumptuous in a dining room that looked out over the city- there were two nice terraces for drinks. Unfortunately we didn’t have time for the spa but it looked great

    Sentiment
    • Positive
    Content
    • Room Comfort
    Sep 01, 2022
  • Nice place to stay

    Great location of the hotell. Walking distance to nearly everything. Really a noce place with very friendly and helpful staff. The room was great, but don't expect a smooth floor in such an old building:)

    Sentiment
    • Positive
    Content
    • Hotel Location
    Aug 01, 2022
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
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