The overall hotel common areas are nice, but the rooms need upgrades. Staff is professional and friendly. The location is convenient. Some guests had issues with air conditioning and cleanliness. The breakfast is good and the hotel has a gym and sauna. Some guests had problems with smoking on the balcony. Overall, it is a good hotel with friendly staff.
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Stayed here this past week for 2 night in huge suites. One room was not ready till later then check in and the staff did me right with drink coupons a free breakfast that was a lovely spread hot and cold as well as allowing me to leave my big luggage there well i was in Amsterdam. Clean comfy rooms, wonderful beds . Location perfect if touring Belgium as its a few steps to Central Station. Thanks!
Staff friendly and breakfast good but first room I was put in 520 had bedbugs and had to change rooms, not a good experience overall, have spoke to reception and emailed hotel but limited response .
Love the hotel: the interior of the income, the bar... the hotel has a really nice vibe. Rooms are very clean, service of cleaning top,breakfast: lots of variation, frim granola to waffles.. its a 10/10, staff has positive vibes, very friendly
Stay away from this hotel, overpriced for what it is. My colleagues booked another hotel same area half the price, much more luxury and everything working order. The weather is 28c, Air conditioning not working, then the whole electricity popped. The enmity in the room is such poor standard for the area and the age of the building . Search bit more and you get better hotel half the price.
It was A Good hotel. I am a smoker, and I Booked A room with A balcon too smoke outside. But when we checqed in they said That I may not smoke at the balcony. I paid Mutch more for the balcony and I was very mad About that.
Good location. Really helpful and attentive staff throughout hotel. Reception staff were extra helpful assisting with parking (worked out 5⏠a day). No issues with storing our luggage. Great rooms. We chose to eat in the hotel restaurant and the meal was incredible followed by a few great cocktails in the buzzy bar. 15 minute walk into the centre.
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