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Mixed Reviews for Affordable Luggage Set

Mixed Reviews for Affordable Luggage Set

19 reviews between Aug 12, 2023 and Aug 19, 2023.

This set of luggage has received mixed reviews. Some customers have praised its sturdiness and functionality, while others have experienced issues with broken wheels and zippers. Despite the affordable price, there are concerns about the quality and durability of the product. It is recommended to exercise caution and consider other options before making a purchase.

| Rockland Melbourne Hardside Expandable Spinner Wheel Luggage, Black, Checked-Large 28-Inch |
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19 reviews between Aug 12, 2023 and Aug 19, 2023.

Aug 12, 2023 - Aug 19, 2023
  • Looks great

    This is a very sturdy suit case and I really like the orange color. It's easy to spot when your traveling. It rolls nicely on the wheels. would buy it again.

    Sentiment
    • Positive
    Content
    • Color
    Aug 19, 2023
  • Good quality luggage

    Haven't used it yet but I can see that it is a good suitcase especially for the money. It will be used for a big first time trip to NYC!

    Sentiment
    • Positive
    Content
    • Value for Money
    Aug 18, 2023
  • It's a great suitcase!

    Made it through my first trip without any problems. Good suitcase for the money! Pulls really easy and isn't real heavy!

    Sentiment
    • Positive
    Content
    • Durability
    Aug 18, 2023
  • Luggage

    We really love our new 3 piece luggage set. Love the color. I used the small piece of luggage last weekend on a girls trip and it was perfect for a weekend getaway. Going to be using all of them for a beach trip soon and looking forward to using them

    Sentiment
    • Positive
    Content
    • Size
    Aug 18, 2023
  • Good quality

    Since I've had experience where a luggage set didn't even hold up during a one way travel, I'll say these hold up pretty well for my super long flight after much hassle.

    Sentiment
    • Positive
    Content
    • Durability
    Aug 18, 2023
    • Smooth maneuvering

      Bought this set to go on vacation with my family. We drove to our destination and the vehicle was packed with all our stuff. The suitcase withstood the "stuffed" area very well. Would definitely recommend!!

      Sentiment
      • Positive
      Content
      • Durability
      Aug 17, 2023
    • Telescopic handle broke part way through first trip

      Bought the luggage for a trip. Part way through the trip the telescopic handle will not fully retract. It will only go down half way.

      I do not recommend this luggage at all.

      Sentiment
      • Negative
      Content
      • Durability
      Aug 17, 2023
    • Great for me and my husband.

      I love the way it has two sides to pack your clothes. I can put my husband's on one side and mine on the other.

      Sentiment
      • Positive
      Content
      • Size
      Aug 16, 2023
    • Wheel broke off first use

      Before we even got to the airport the first use, one wheel broke off. Iโ€™m hoping we get a replacement!

      Sentiment
      • Negative
      Content
      • Wheel Quality
      Aug 16, 2023
    • Perfect

      Great

      Sentiment
      • Positive
      Content
      • Durability
      Aug 16, 2023
    • Cheap

      I was so excited for this luggage set. I have only used the 28 inch luggage set twice and on the second time, as you can see, the zipper broke. I tried reaching out to Amazon for a replacement and they refused to work with me. Maybe mine was just a defected one. But unfortunately, Amazon wonโ€™t work with me. So my review to you is stay away from this luggage set.

      Sentiment
      • Negative
      Content
      • Zipper Quality
      Aug 15, 2023
    • Broke in the 2nd trip

      It lasted only one trip and broke in the second. There is no warranty, I ignored brands which gave 5 years international warranty and chose this one, it is my mistake.

      Sentiment
      • Negative
      Content
      • Durability
      Aug 14, 2023
    • Poor quality

      After one trip , my luggage is ripped. That is pretty disappointing. I would like a replacement

      Sentiment
      • Negative
      Content
      • Durability
      Aug 14, 2023
    • Quality and value

      This set is a good value for the price

      Sentiment
      • Positive
      Content
      • Value for Money
      Aug 14, 2023
    • Sadly they took my 130.00 but never shipped to me.

      I ordered, paid, was eventually advised of a delay. Then no communication and items never shipped to me. When I circled back to see where my items are Amazon tells me too much time has passed. No refund nor proof of shipping. Nothing!!!! Oh and it is nearly impossible to reach Amazon!!!! Do not trust this business nor Amazon to care to do the right thing. Their reasoning is itโ€™s my fault that I did not notify of their non shipment to me much earlier. They are still selling this set possibly by the 100โ€™s daily yet they do not think they actually need to ship out what was ordered? I mistakenly thought they would have good business practices. I now know that is a bad assumption on my part. I do not want this to happen to others. Consider this your warning. Oh and I have ordered many of these exact suitcases over the years for all of my family. They need to be replaced often because they crack and the wheels break easily and/or the lining tears. That said I have liked them due to how light weight they are. Wish they held up.

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 13, 2023
    • Would not buy again! In fact, would like to return!

      We flew across country. The handle broke off completely, the zipper on the inside broke. We were well under the 50 pound limit, but the suitcase wasn't resilient enough to handle the trip. Would really like to return; otherwise off to the dump it goes!

      Sentiment
      • Negative
      Content
      • Durability
      Aug 13, 2023
    • Sturdy And Pretty Luggage

      It holds a lot and was not damaged by airline when I traveled recently.

      Sentiment
      • Positive
      Content
      • Durability
      Aug 13, 2023
    • Great for two week vacation

      This holds plenty of clothing for a two week trip. Very light and sturdy. It is sometimes awkward in small UK hotel rooms as a hard case it needs to fully open and cannot be put on a luggage rack in a hotel room. Love the colors and the storage capabilities and was a great price!

      Sentiment
      • Positive
      Content
      • Size
      Aug 12, 2023
    • Cheap

      Used twice - wheels were not sturdy & this happened! Not worth the money!

      Sentiment
      • Negative
      Content
      • Durability
      Aug 12, 2023

Sentiment Analysis

  • Positive(11)
    58%
  • Negative(8)
    42%
  • None(0)
    0%
16 Net Promoter
Score

Popular Topics

  • Durability(10)
    53%
  • Size(3)
    16%
  • Value for Money(2)
    11%
  • Color(1)
    5%
  • Customer Service(1)
    5%
  • Wheel Quality(1)
    5%
  • Zipper Quality(1)
    5%

Languages

  • English(19)
    100%

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