Mixed reviews on the Travelpro Platinum Elite Softside Expandable Carry-On Luggage. Customers appreciate the lightweight design, smooth maneuverability, and interior organization. However, complaints arise about durability issues such as broken zippers and wheels. Some users have faced challenges with customer service and warranty registration. Overall, the bag is praised for fitting in overhead compartments and being easy to move, but improvements in quality control and customer support are desired.
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The product is probably good, but I bought it new, and it arrived dirty and damp. The tags were waterlogged. I will obviously better it.
Light weight and very easy to move around
I bought this as a Christmas gift for my daughter. She rates it as one of the best gifts sheâs ever received.
Top handle broke on second use, not even one month old. Do not recommend, 0 out of 5 stars.
Exactly met my needs for short business trips. The separate suit bag is a useful and unique feature that allowed me to limit my luggage.
Nice wheels, great interior organization, light weight
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This page displays purchase options and a preview of the customer feedback analysis report for Travelpro Platinum Elite Softside Expandable Carry on Luggage, 8 Wheel Spinner Suitcase, USB Port, based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Quality Assurance Specialists, Retail Buyers, Market Researchers to discover insights into what people love, dislike, and need.
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