Review of Durability Issues with Luggage Set
Unlock Luggage Insights: In-depth Customer Feedback Report

Review of Durability Issues with Luggage Set

This luggage review highlights the durability issues of a set of suitcases, including broken zippers, handle, and wheels. Despite some positive features such as lightweight and maneuverability, the overall quality and longevity of the product are questioned. The orange color and ample packing space receive praise, but the lack of lock and difficulty in closing the suitcase are noted drawbacks. The review also mentions the customer's frustration with the warranty claim process and inability to get the item fixed.

Best for
  • Product Managers
  • Quality Assurance Specialists
  • Customer Experience Managers
  • Retail Buyers
  • Market Researchers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Oct 08, 2024
Featured Content
  • Zipper broke on literally the first time it was used

    Bought two sets and my wife used hers for the first time (I haven't used mine) and one of the zippers broke on the first day of the first time it was used.

    Sentiment
    • Negative
    Content
    • Zipper Quality
    Sep 11, 2023
  • Zipper broke on first use

    The first time we used the largest suitcase, the zipper pull came off of the zipper. This was on the zipper that allows the luggage to expand.

    Sentiment
    • Negative
    Content
    • Zipper Quality
    Sep 10, 2023
  • Size

    It was a perfect carryon and all my clothes fit nicely for a week.

    Sentiment
    • Positive
    Content
    • Size and Weight
    Sep 06, 2023
  • Broken after 2 trips.

    This is not well made item. After two trips, one of the wheels broke off and the stitching is coming apart. Unable to return or replace.

    Sentiment
    • Negative
    Content
    • Durability
    Sep 05, 2023
  • GOOD PRICE - QUALITY

    its very strong and lightweight, i recommend, used it from dtw to mexico and not a scratch

    Sentiment
    • Positive
    Content
    • Size and Weight
    Aug 30, 2023
  • Great Piece of luggage- Sturdy

    Held up to a lot of travel and a lot of walking on cobblestones, roads and sidewalks. Looks good and also very functional. Lots of room.

    Sentiment
    • Positive
    Content
    • Durability
    Aug 30, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Amazon Product Reviews 67
  2. Amazon Product Reviews 79
  3. Amazon Product Reviews 73
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for | Amazon Basics 20-Inch Hardside Spinner, Navy Blue | Carry-Ons based on online reviews collected from Amazon. The analysis helps Product Managers, Quality Assurance Specialists, Customer Experience Managers, Retail Buyers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Amazon and is not associated with or supported by Amazon in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Amazon's terms of use, including copyright regulations, when utilizing the extracted review data.