Kenneth Cole Reaction Luggage Set Review
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Kenneth Cole Reaction Luggage Set Review

This summary provides an overview of customer reviews for the Kenneth Cole Reaction luggage set. The product received mixed feedback, with comments on issues such as broken zippers, handles, and peeling outer shell. However, positive aspects including sleek design, smooth rolling wheels, and spacious interior were also highlighted. While some users praised its durability, others expressed dissatisfaction with the quality. Overall, opinions varied on the product's performance during travel.

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Popular Phrases (of 30 reviews)
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  • Very impressive

    We bought this for our daughter, who travels to England several times a year. She’s 20 and absolutely loves this suitcase. The sides are hard, but still flexible. It has smooth, 360° wheels. The handle raises and lowers smoothly. The inside was made thoughtfully. All around great product and beautiful color. Very sleek and subtle.

    Sentiment
    • Positive
    Content
    • Design and Appearance
  • Roomy and Stylish!

    I love this luggage set! I got the Rose Gold set and it is so elegant and stylish! The rolling wheels make the luggage easy to navigaye! Well worth the money!

    Sentiment
    • Positive
    Content
    • Design and Appearance
  • very poor quality luggage.

    the handle of one of the suitcases came off on the first use. Don't recommend anybody to buy this product

    Sentiment
    • Negative
    Content
    • Handle Quality
  • Outer skin coming off after one use

    The outer shell is peeling and the handle is flimsy, I’m returning it

    Sentiment
    • Negative
    Content
    • Durability
  • Handles will Break

    Handles broke the first time as a checked bag. Based on other reviews we’re not even going to try to get a refund on this.

    Sentiment
    • Negative
    Content
    • Durability
  • Made it on a 3 trips

    Usually we like to see at least a dozen trips from a suitcase. This one made it three before the case itself broke above the wheel and the trim started to rip off in a couple places.

    Sentiment
    • Negative
    Content
    • Durability
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Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Kenneth Cole Reaction Out Of Bounds - Equipaje de transporte vertical, Rose gold), 5705052RG based on online reviews collected from Amazon. The analysis helps Product Managers, Market Researchers, E-commerce Managers, Customer Experience Analysts, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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